Workplace Experience Manager

vor 2 Wochen

Offenbach, Hessen, Deutschland Hyundai Vollzeit
About the Role

We are seeking a highly skilled and experienced Workplace Experience Manager to join our team at Hyundai. As a key member of our Workplace Experience Department, you will be responsible for providing administrative support to our team, interacting with customers, suppliers, engineers, and employees.

Key Responsibilities
  • Facility Maintenance and Operations:
    • Ensure high standards in the maintenance of our facilities, including cleaning, HVAC, electrical, plumbing, and other critical systems.
    • Schedule and supervise maintenance work, both routine and emergency, to ensure minimal disruption to operations.
    • Manage and maintain building security, including access control, alarm systems, and emergency preparedness.
  • Health and Safety Compliance:
    • Ensure compliance with local, state, and federal regulations regarding workplace safety and building codes.
    • Develop, implement, and regularly update health and safety policies.
    • Conduct regular safety inspections and audits, implementing corrective actions when necessary.
  • Budget and Resource Management:
    • Prepare, manage, and monitor the facility's operating budget, including expenses for maintenance, utilities, and supplies.
    • Negotiate contracts with vendors and service providers, ensuring cost-effectiveness and quality of service.
    • Track and report on key performance indicators (KPIs) related to facility management.
  • Project Management:
    • Plan and oversee facility-related projects, such as layout changes, renovations, expansions, or new construction.
    • Coordinate with Hyundai Engineering, architects, contractors, and other stakeholders to ensure projects are completed on time, within budget, and to the required standards.
    • Manage the allocation and utilization of space within the facility to meet the changing needs of the organization.
  • Vendor and Contract Management:
    • Manage relationships with external service providers, including cleaning services, security firms, and maintenance contractors.
    • Oversee the procurement of materials and services, ensuring compliance with company policies and procedures.
    • Monitor vendor performance and resolve any issues.
  • Sustainability and Environmental Management:
    • Implement sustainable practices to reduce energy consumption, waste, and the facility's overall environmental impact.
    • Monitor and report on energy usage, recycling programs, and other sustainability initiatives.
    • Promote environmental awareness among staff and tenants.
  • Tenant and Occupant Services:
    • Serve as the primary point of contact for tenants or building occupants regarding facility-related issues.
    • Address and resolve complaints or concerns related to the building's operation or maintenance.
    • Ensure that all occupants are aware of and comply with facility policies and procedures.
About You
  • Vocational school graduate with relevant certifications (e.g., Facility Management Professional - FMP, Certified Facility Manager - CFM).
  • Bachelor's degree in Facility Management, Engineering, Business Administration would be a plus.
  • Minimum of 2 years of experience in facility management, with a proven track record of managing complex facilities.
  • In-depth understanding of German health and safety regulations and building codes.
  • Familiarity with sustainability practices in facility management.
  • Knowledge of security systems, emergency preparedness, and access control.
  • Proficiency in budgeting and financial management related to facility operations, including renovations and construction.
  • Strong project management skills with experience in overseeing complex projects.
  • Knowledge of project management principles as applied to facility-related projects.
  • Experience in Vendor and contract management with excellent negotiation skills.
  • Strong analytical skills to identify issues and implement effective solutions.
  • Excellent verbal and written communication skills in both German and English, with the ability to interact with a wide range of stakeholders.
  • Highly organized, with the ability to manage multiple tasks and projects simultaneously.
  • Meticulous in ensuring that all aspects of facility management are handled to high standards.
  • Emergency response and crisis management skills, with ability to work flexible hours when necessary.
About Us
  • We offer a highly competitive salary and benefits package.
  • Flexible working hours and hybrid work policy.
  • Continued learning and professional development.
  • Car sharing and car lease mobility program.
  • Daily complimentary lunch at the office canteen and subsidized breakfast snacks.
  • Free access to the company gym.
  • Opportunities to join company sporting clubs including tennis, soccer, yoga, and golf.
  • Highly international working environment.

  • Workplace Experience Partner

    Vor 3 Tagen

    Offenbach, Hessen, Deutschland Hyundai Vollzeit

    {"h2": "Role Summary: ", "p": "As a Workplace Experience Partner at Hyundai, you will be responsible for providing administrative support to the Workplace Experience Department, interacting with customers, suppliers, engineers, and employees. This role offers a unique opportunity to progress your career in Facility Management and contribute to the...

  • Workplace Experience Partner

    Vor 3 Tagen

    Offenbach, Hessen, Deutschland Hyundai Vollzeit

    {"h2": "Role Summary: ", "p": "As a Workplace Experience Partner at Hyundai, you will be responsible for providing administrative support to the Workplace Experience Department, interacting with customers, suppliers, engineers, and employees. This role offers a unique opportunity to progress your career in Facility Management and contribute to the...

  • Customer Experience Manager

    vor 2 Wochen

    Offenbach, Hessen, Deutschland VDE Vollzeit

    About the RoleWe are seeking a highly skilled and experienced professional to join our team as a Customer Service & Support Specialist. As a key member of our organization, you will be responsible for ensuring that customer inquiries and issues are resolved efficiently and effectively.Key ResponsibilitiesCoordinate and manage customer projects, ensuring...

  • Customer Experience Manager

    vor 1 Woche

    Offenbach, Hessen, Deutschland VDE Vollzeit

    About the RoleWe are seeking a highly skilled and experienced professional to join our team as a Customer Service & Support Specialist. As a key member of our organization, you will be responsible for ensuring that customer inquiries and issues are resolved efficiently and effectively.Key ResponsibilitiesCoordinate and manage customer projects, ensuring...

  • Customer Experience Manager

    vor 2 Stunden

    Offenbach, Hessen, Deutschland Hyundai Motor Deutschland GmbH Vollzeit

    JobbeschreibungWir suchen einen erfahrenen Customer Experience Manager, der unsere Kundenbeziehungen weiterentwickeln und unsere digitale Transformation vorantreiben möchte.AufgabenEntwickeln und implementieren Sie eine integrierte Customer Journey, die auf die Unternehmensziele ausgerichtet ist.Optimieren Sie die Customer Experience Prozesse über alle...

  • Customer Experience Manager

    vor 2 Stunden

    Offenbach, Hessen, Deutschland Hyundai Motor Deutschland GmbH Vollzeit

    JobbeschreibungWir suchen einen erfahrenen Customer Experience Manager, der unsere Kundenbeziehungen weiterentwickeln und unsere digitale Transformation vorantreiben möchte.AufgabenEntwickeln und implementieren Sie eine integrierte Customer Journey, die auf die Unternehmensziele ausgerichtet ist.Optimieren Sie die Customer Experience Prozesse über alle...

  • Customer Experience Strategist

    Vor 2 Tagen

    Offenbach, Hessen, Deutschland Hyundai Vollzeit

    We're seeking a Customer Journey Manager to lead our Customer Care Center and Call Center implementation.As a key member of our team, you'll be responsible for auditing and mapping customer journeys across all channels, defining and shaping our customer experience strategy, and developing high-level capability roadmaps.Requirements:We're looking for a...

  • Customer Experience Strategist

    Vor 2 Tagen

    Offenbach, Hessen, Deutschland Hyundai Vollzeit

    We're seeking a Customer Journey Manager to lead our Customer Care Center and Call Center implementation.As a key member of our team, you'll be responsible for auditing and mapping customer journeys across all channels, defining and shaping our customer experience strategy, and developing high-level capability roadmaps.Requirements:We're looking for a...

  • Senior IT Project Manager

    vor 2 Wochen

    Offenbach, Hessen, Deutschland Helaba Vollzeit

    About the RoleWe are seeking an experienced IT Project Director to lead our large-scale IT projects in a complex environment. As a key member of our team, you will be responsible for planning, steering, and coordinating IT projects with cross-functional content.Key ResponsibilitiesDevelop and implement project plans, resource allocation, and coordination to...

  • Senior IT Project Manager

    vor 1 Woche

    Offenbach, Hessen, Deutschland Helaba Vollzeit

    About the RoleWe are seeking an experienced IT Project Director to lead our large-scale IT projects in a complex environment. As a key member of our team, you will be responsible for planning, steering, and coordinating IT projects with cross-functional content.Key ResponsibilitiesDevelop and implement project plans, resource allocation, and coordination to...

  • Senior IT Program Manager

    vor 1 Monat

    Offenbach, Hessen, Deutschland Helaba Vollzeit

    Become a pivotal member of our organization as a Senior IT Project ManagerAre you driven by the challenge of steering and orchestrating extensive IT initiatives within a multifaceted landscape? Helaba is in search of a proficient individual like you to assume a vital position in directing project resources, establishing objectives, and guaranteeing the...

  • IT Application Manager

    vor 4 Wochen

    Offenbach, Hessen, Deutschland Stadtwerke Offenbach Holding GmbH Vollzeit

    Position OverviewThe Stadtwerke Offenbach Holding GmbH is seeking a dedicated IT Application Manager (m/f/d) to enhance our IT services and support.About UsWe are a collective of 1,000 innovative professionals located in Offenbach, committed to delivering exceptional performance and fostering innovation.Team DynamicsOur current team comprises 25 enthusiastic...

  • Product Manager

    Vor 3 Tagen

    Offenbach, Hessen, Deutschland Danfoss Vollzeit

    Job SummaryWe are seeking a highly skilled Product Manager to join our team at Danfoss. As a Product Manager, you will be responsible for developing customer-centric, outside-in mid-tier product portfolio strategies, defining features and value propositions based on market needs, and developing global market insights and competitive analysis for mid-tier...

  • Product Manager

    Vor 3 Tagen

    Offenbach, Hessen, Deutschland Danfoss Vollzeit

    Job SummaryWe are seeking a highly skilled Product Manager to join our team at Danfoss. As a Product Manager, you will be responsible for developing customer-centric, outside-in mid-tier product portfolio strategies, defining features and value propositions based on market needs, and developing global market insights and competitive analysis for mid-tier...

  • Regional Leadership Development Manager

    Vor 2 Tagen

    Offenbach, Hessen, Deutschland Hyundai Vollzeit

    {"h2": "Role Summary:", "p": "As a Regional Leadership Development Manager at Hyundai, you will play a key role in implementing leadership development programs across Europe. Your primary responsibility will be to manage the delivery of training courses and programs, engaging with learners across multiple subsidiaries and evaluating the effectiveness of...

  • Regional Leadership Development Manager

    Vor 2 Tagen

    Offenbach, Hessen, Deutschland Hyundai Vollzeit

    {"h2": "Role Summary:", "p": "As a Regional Leadership Development Manager at Hyundai, you will play a key role in implementing leadership development programs across Europe. Your primary responsibility will be to manage the delivery of training courses and programs, engaging with learners across multiple subsidiaries and evaluating the effectiveness of...

  • Senior Director of IT Infrastructure

    vor 2 Wochen

    Offenbach, Hessen, Deutschland Helaba Vollzeit

    Job OverviewAbout the RoleWe are seeking a highly experienced Senior Director of IT Infrastructure to lead and manage large-scale IT projects and programs at Helaba. As a key member of our team, you will be responsible for overseeing the development and implementation of IT infrastructure and workplace solutions in complex environments.Key...

  • Senior Director of IT Infrastructure

    vor 1 Woche

    Offenbach, Hessen, Deutschland Helaba Vollzeit

    Job OverviewAbout the RoleWe are seeking a highly experienced Senior Director of IT Infrastructure to lead and manage large-scale IT projects and programs at Helaba. As a key member of our team, you will be responsible for overseeing the development and implementation of IT infrastructure and workplace solutions in complex environments.Key...

  • IT Infrastructure Manager

    vor 1 Woche

    Offenbach, Hessen, Deutschland Hyundai Vollzeit

    About the RoleWe are seeking a highly skilled IT Infrastructure Manager to join our team at Hyundai. As a key member of our IT department, you will be responsible for designing, developing, and maintaining our medium-complexity storage, data center, network, and client/server environments.Key ResponsibilitiesSecurity Management:Implement and maintain...

  • IT Project Manager

    Vor 5 Tagen

    Offenbach, Hessen, Deutschland Helaba Vollzeit

    About the RoleWe are seeking an experienced IT Project Manager to lead our large-scale IT projects in a complex environment. As a key member of our team, you will be responsible for planning, steering, and coordinating IT projects, ensuring they meet the required quality, time, and budget standards.Key ResponsibilitiesDevelop and implement project plans,...