Microsoft Technical Support Engineer with German Language Skills

vor 1 Monat


Berlin, Berlin, Deutschland Teleperformance Greece Vollzeit
Job Title: Microsoft Technical Support Engineer with German Language Skills

We are seeking a highly skilled and experienced Microsoft Technical Support Engineer with fluency in German to join our team. As a Technical Support Engineer, you will be responsible for providing technical assistance to Microsoft Business Customers, troubleshooting technical issues, and ensuring that key stakeholders are up to date on the resolution status of their issues.

Key Responsibilities:
  • Provide technical assistance to Microsoft Business Customers via multiple communication channels
  • Troubleshoot technical issues and resolve customer complaints in a timely and professional manner
  • Collaborate with internal teams to resolve complex technical issues and provide solutions to customers
  • Log cases on internal systems and maintain accurate records of customer interactions
  • Develop and maintain strong relationships with Microsoft Business Customers through effective communication and problem-solving skills
Requirements:
  • Fluency in German language
  • Excellent communication and problem-solving skills
  • 2-3 years of experience in a helpdesk or system administration role
  • Experience with Microsoft Office products and Windows Operating Systems
  • Strong technical knowledge and experience in Directory Services, Active Directory, Exchange, Outlook, SharePoint, Office Applications, Skype for Business, and Teams
What We Offer:
  • Competitive monthly salary and benefits package
  • Opportunities for professional growth and development
  • Relocation support to Greece, including flight tickets and accommodation
  • State-of-the-art premises and a great working environment
  • Free online Greek language courses

We are a Great Place to Work-Certified Company that fosters diversity and equal opportunities for all. If you are a motivated and experienced Technical Support Engineer with a passion for technology and customer service, we encourage you to apply for this exciting opportunity.



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