Microsoft Technical Support Engineer

vor 1 Monat


Berlin, Berlin, Deutschland Teleperformance Greece Vollzeit
Technical Support Role

Are you an expert in technology with a passion for problem-solving? We are seeking a skilled Technical Support Engineer with a strong background in German to join our Microsoft team.

As a Technical Support Engineer, you will be responsible for providing top-notch support to Microsoft business customers, troubleshooting technical issues, and ensuring that key stakeholders are up to date on resolution status.

To succeed in this role, you will need to possess excellent communication skills, both written and verbal, as well as strong problem-solving skills. You will also need to be proficient in Microsoft Office products and have experience working with medium to large businesses.

We offer a competitive salary, full training, and opportunities for professional growth. If you are a motivated and organized individual with a passion for technology, we encourage you to apply for this exciting opportunity.

Key Responsibilities:
  • Provide technical support to Microsoft business customers via multiple communication channels
  • Troubleshoot technical issues and provide solutions to customers
  • Log cases on internal systems and maintain up-to-date knowledge of Microsoft products and services
  • Work collaboratively with the team to resolve customer issues and provide excellent customer service
Requirements:
  • Fluency in German
  • Excellent communication skills in English
  • Experience working with Microsoft Office products
  • Strong problem-solving skills
  • Ability to work in a fast-paced environment
What We Offer:
  • Competitive salary
  • Full training
  • Opportunities for professional growth
  • Relocation support
  • State-of-the-art premises


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