Aktuelle Jobs im Zusammenhang mit Customer Service Specialist - Munich, Bayern - Air Global
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Customer Service Specialist
vor 4 Wochen
Munich, Bayern, Deutschland Air Global VollzeitCustomer Service SpecialistAre you passionate about delivering exceptional customer experiences? Do you thrive in a dynamic, international environment where innovation meets customer-centricity? We're seeking a skilled Customer Service Specialist to join our team at Air Global, a leading multinational organization in the inhalation solutions industry.About...
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Customer Service Specialist
vor 4 Wochen
Munich, Bayern, Deutschland Air Global VollzeitCustomer Service SpecialistAre you passionate about delivering exceptional customer experiences? Do you thrive in a dynamic and innovative environment? We're seeking a skilled Customer Service Specialist to join our team at Air Global, a leading multinational organization in the inhalation solutions industry.About the RoleThis is a full-time, permanent...
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Customer Service Specialist
vor 4 Wochen
Munich, Bayern, Deutschland Air Global VollzeitCustomer Service SpecialistAre you passionate about delivering exceptional customer experiences? Do you thrive in a dynamic and innovative environment? We're seeking a skilled Customer Service Specialist to join our team at Air Global, a leading multinational organization in the inhalation solutions industry.About the RoleThis is a full-time, permanent...
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Customer Service Specialist
vor 4 Wochen
Munich, Bayern, Deutschland LexCom Informationssysteme GmbH VollzeitCustomer Service SpecialistWir suchen eine*n kommunikative*n Teamplayer*in, der*die mit einem kundenorientierten Arbeitsstil begeistert.Als Customer Service Specialist werden Sie Teil unseres starken Teams und bereichern Sie uns am Standort München mit Ihrer Erfahrung und Ihrem Know-how.Ihre Aufgaben Sie bieten den 1st-Level-Support für unsere...
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Customer Service Operations Specialist
vor 4 Wochen
Munich, Bayern, Deutschland Westwing Group SE VollzeitUnlock Your Potential as a Customer Service Operations SpecialistAt Westwing Group SE, we're seeking a highly skilled and motivated Customer Service Operations Specialist to join our team in France. As a key member of our customer service operations, you'll play a vital role in ensuring the success of our customer service operations. Your primary...
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Customer Service Operations Specialist
Vor 7 Tagen
Munich, Bayern, Deutschland Westwing Group SE VollzeitAbout the RoleWe are seeking a highly motivated and organized Customer Service Operations Specialist to join our team. As a Customer Service Operations Specialist, you will play a crucial role in ensuring the success of our customer service operations by providing administrative support and ensuring the day-to-day business of customer service runs...
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Customer Service B2B Specialist
vor 4 Wochen
Munich, Bayern, Deutschland Bärbel Drexel GmbH (Part of Vision Healthcare) VollzeitAbout UsVision Healthcare (VHC) is a rapidly expanding, pan-European digital-first omni-channel group driven by an innovative buy-and-build strategy. Our network comprises leading brands and partners across e-shops, marketplaces, and e-pharma platforms. We specialize in providing high-quality vitamins, minerals, supplements, nutraceuticals, beauty...
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Customer Service B2B Specialist
vor 4 Wochen
Munich, Bayern, Deutschland Bärbel Drexel GmbH (Part of Vision Healthcare) VollzeitAbout UsVision Healthcare (VHC) is a rapidly expanding, pan-European digital-first omni-channel group driven by an innovative buy-and-build strategy. Our network comprises leading brands and partners across e-shops, marketplaces, and e-pharma platforms. We specialize in providing high-quality vitamins, minerals, supplements, nutraceuticals, beauty...
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Customer Service Team Lead
vor 3 Wochen
Munich, Bayern, Deutschland Werfen VollzeitAbout the PositionAs a key member of our Customer Service team, you will be responsible for leading a team of customer support specialists. Your primary goal will be to ensure that our customers receive exceptional service and support.Key Responsibilities:• Develop and implement customer service strategies to improve customer satisfaction• Lead a team of...
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Customer Service Operations Specialist
vor 2 Wochen
Munich, Bayern, Deutschland Westwing Home & Living VollzeitROLE OVERVIEWAs a Customer Service Operations Specialist, you will play a crucial role in ensuring the success of our customer service operations in France. You will be responsible for providing administration support and ensuring the day-to-day business of customer service runs smoothly.KEY RESPONSIBILITIESMaintain effective communication with suppliers,...
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Customer Service Operations Specialist
vor 3 Wochen
Munich, Bayern, Deutschland Westwing Home & Living VollzeitCustomer Service Operations SpecialistAs a key member of our customer service team, you will play a crucial role in ensuring the success of our operations. Your primary responsibility will be to provide administration support, ensuring that our day-to-day business runs smoothly. You will work closely with our customer service team to maintain efficient...
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Customer Service Operations Specialist
vor 3 Wochen
Munich, Bayern, Deutschland Westwing Home & Living VollzeitCustomer Service Operations SpecialistAs a key member of our customer service team, you will play a crucial role in ensuring the success of our operations. Your primary responsibility will be to provide administration support, ensuring that our day-to-day business runs smoothly. You will work closely with our customer service team to maintain efficient...
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Customer Service Specialist
vor 2 Monaten
Munich, Bayern, Deutschland Red Bull VollzeitRed Bull is seeking a motivated and detail-oriented Customer Service Specialist to join our dynamic team!As a Working Student, you will play a vital role in ensuring exceptional customer satisfaction by handling invoice deductions and supporting our quality management processes. Your contributions will directly impact the efficiency of our supply chain and...
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Customer Service Specialist
vor 3 Monaten
Munich, Bayern, Deutschland Red Bull VollzeitRed Bull is seeking a motivated and detail-oriented Customer Service Specialist to join our dynamic team!As a Working Student, you will play a vital role in ensuring exceptional customer satisfaction by handling invoice deductions and supporting our quality management processes. Your contributions will directly impact the efficiency of our supply chain and...
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Customs Specialist
vor 4 Wochen
Munich, Bayern, Deutschland DIS AG VollzeitJob Title: Customs SpecialistWe are seeking a highly skilled Customs Specialist to join our team at DIS AG. As a key member of our logistics team, you will be responsible for ensuring seamless customs clearance and compliance with all relevant regulations.Responsibilities:Secure customs clearance for inbound and outbound goods to ensure timely material...
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Customer Service Operations Specialist
vor 4 Wochen
Munich, Bayern, Deutschland Westwing Home & Living VollzeitCustomer Service Operations SpecialistAs a key member of our customer service team, you will play a vital role in ensuring the success of our operations. Your primary responsibility will be to provide administrative support to our customer service team, ensuring that day-to-day business runs smoothly.Key Responsibilities:Maintain effective communication with...
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Customer Service Specialist for EMEA Service Centers
vor 3 Wochen
Munich, Bayern, Deutschland Straumann Group VollzeitJob Description: Straumann Group is seeking a highly skilled Customer Service Specialist to join our EMEA Service Centers team. As a key member of our CCS Global Support team, you will be responsible for providing exceptional customer service and technical support to dental professionals across Europe, the Middle East, and Africa. Key...
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Customer Service Specialist
vor 4 Wochen
Munich, Bayern, Deutschland Red Bull VollzeitDie RolleAls Customer Service Specialist bist du das Herzstück unserer Supply Chain und Kundenbetreuung. Deine Aufgabe ist es, den optimalen Fluss von Bestellungen zu gewährleisten und als Bindeglied zwischen Kunden, Logistikpartnern und unserem internen Vertriebsteam zu fungieren, um sicherzustellen, dass jede Dose Red Bull zur richtigen Zeit, am...
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Customer Service Specialist
vor 4 Wochen
Munich, Bayern, Deutschland Red Bull VollzeitDie RolleAls Customer Service Specialist bist du das Herzstück unserer Supply Chain und Kundenbetreuung. Deine Aufgabe ist es, den optimalen Fluss von Bestellungen zu gewährleisten und als Bindeglied zwischen Kunden, Logistikpartnern und unserem internen Vertriebsteam zu fungieren, um sicherzustellen, dass jede Dose Red Bull zur richtigen Zeit, am...
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Customer Care Specialist
vor 4 Wochen
Munich, Bayern, Deutschland Westwing Home & Living VollzeitCustomer Care SpecialistAs a Customer Care Specialist for Westwing Home & Living, you will be the primary point of contact for our Danish and Swedish customers. Your role will involve handling customer inquiries related to orders, providing support for establishing our new markets, and driving premium customer experience. This is a unique opportunity to work...
Customer Service Specialist
vor 2 Monaten
We are seeking a highly skilled and experienced Customer Service Specialist to join our team at Air Global. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our customers.
Key Responsibilities:- Handle customer inquiries and complaints via various channels, including email, online chat, and social media.
- Provide product information and assist with orders or returns.
- Continuously improve customer satisfaction by analyzing customer feedback and data.
- Design and deploy SLAs (Service Level Agreements) for customer service.
- Introduce AI-based chatbots to personalize and enhance customer service.
- Create reports and analyses to measure performance and identify areas for improvement.
- Liaise with the CRM Manager to design and deploy customer tier groups based on customer value.
- Develop and implement measures to increase customer retention.
- Fluency in German and ability to work in English (written and spoken).
- Degree or training in customer service, digital marketing, process management in retail, communication, or business studies.
- Experience in B2C online shop consumer service role or similar customer service roles.
- 5+ years of work experience, with 3+ years in similar job.
- Commercial experience and acumen.
- Experience in customer service processes, such as working with SLAs and basic retail selling process.
- Strong communication skills and interpersonal skills for internal stakeholder management.
- Experience to work in cross-functional and cross-cultural teams.
Air Global is a multinational organization that specializes in advanced inhalation solutions. We are committed to bringing customer-centric, innovation-led, and digitally-amplified approaches to inhalation rituals for all communities and societies.
We offer a competitive pay, opportunities for career advancement, a hybrid work model, flexible work hours, and a collaborative and inclusive work culture.
