Service Designer

Vor 7 Tagen


Berlin, Berlin, Deutschland SAP Fioneer Vollzeit
About the Role

We are seeking a highly skilled Service Designer to join our team at SAP Fioneer. As a Service Designer, you will play a key role in developing innovative solutions that meet the needs of our users.

Your primary responsibility will be to identify users' needs, behavior, and pain points, and to create personas and user flows that drive design discussions and user-centric functionalities.

You will work closely with cross-functional teams to communicate between technical and non-technical stakeholders, both internally and on the customer side.

About Our Team

We are a passionate and experienced team that believes in the importance of innovation and user-centered design. We work in a casual environment and are committed to delivering high-quality solutions that meet the needs of our users.

We are an Agile shop, constantly tinkering with our process to bring the most value to the customer while making all our lives better.

Requirements
  • A degree in Product Design, Innovation Design, or a similar area
  • Solid Service Design/Product/UX Design experience, ideally gained in a fast-paced, evolving environment
  • Solid knowledge of Design Thinking tools and methodologies
  • A polished portfolio that speaks for your work, abilities, and approach to wicked problems
  • A user-centric mindset, empathy, and out-of-box thinking
  • Strong facilitation and cross-functional collaboration skills
  • Fluency in both English and German is a must for this role
What We Offer

We offer a comprehensive benefits package that includes occupational pension provisions, support for health and wellbeing, various mobility options, and additional perks such as celebration rewards, meal programs, and relocation reimbursement.

We are committed to providing a flexible work environment that encourages creativity and innovation. We believe in the importance of work-life balance and offer a range of benefits to support our employees' well-being.


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