German Support Specialists for JTI
vor 4 Wochen
At Teleperformance Greece, we are proud to partner with JTI - Japan Tobacco International, a leading name in the global tobacco and vaping sector. Our mission is to ensure that our operations are not only the most dynamic and innovative in the industry but also to provide exceptional service to our customers. We are currently seeking German-speaking professionals to serve as the main contact for customer inquiries on behalf of JTI.
Your Role:
- Act as the primary liaison for customer inquiries, representing JTI, a prestigious player in the tobacco market.
- Engage with customers through various channels including phone, email, and chat to deliver a seamless service experience.
- Address questions regarding JTI's product offerings.
- Resolve customer issues promptly and professionally, ensuring satisfaction.
- Strive to transform every interaction into a positive experience for the customer.
- Proficiency in German
- Strong command of English, both written and spoken
- Previous experience in customer support or related fields is advantageous
- Excellent communication abilities
- A proactive approach to problem-solving and a strong sense of accountability
- Technological proficiency and adaptability
- A positive and enthusiastic demeanor
- Comprehensive assistance for your relocation to Greece, including coverage of travel expenses, accommodation, and support in finding housing (all at no cost to you)
- Attractive monthly salary with additional bonuses
- Refer-A-Friend program with rewarding incentives
- Health benefits and various discounts
- Fully paid training conducted by certified professionals
- Engagement in special events and community initiatives
- Complimentary online Greek language courses
- Modern office facilities with comfortable break areas
- The chance to work for a Great Place to Work-Certified Company
Discover More:
Are you interested in exploring more German-speaking job opportunities? Would you like to see additional available positions?
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