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German Customer Service Representative for JTI

vor 2 Monaten


Berlin, Berlin, Deutschland Teleperformance Greece Vollzeit
About the Role

We are seeking a highly skilled and motivated German-speaking customer service representative to join our team at Teleperformance Greece. As a customer service advocate for JTI, you will be the primary point of contact for customer requests, representing one of the world's most esteemed companies in the tobacco industry.

Key Responsibilities
  • Provide exceptional customer service through phone calls, emails, and chats to ensure a seamless customer experience.
  • Respond to inquiries about JTI's products and resolve issues in a professional and timely manner.
  • Utilize strong communication skills to turn every customer into a happy customer.
Requirements
  • Fluency in German
  • Very good use of English - both in written and spoken language
  • Work experience as a customer support/customer care representative will be considered an asset
  • Highly developed communication skills
  • A genuine problem-solving mentality and a deep sense of ownership
  • Tech savviness and learning agility
  • A positive attitude
What We Offer
  • Competitive monthly salary + 2 extra salaries per year
  • Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process)
  • Health care benefits and numerous other discounts
  • Fully remunerated training by certified instructors
  • State of the art premises, providing a great working environment with relaxing break areas
  • The opportunity to work for a Great Place to Work-Certified Company
About Us

Teleperformance Greece is a multinational company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age. We are committed to making our business not only the fastest growing, innovative and sustainable of its kind, but also to deliver nothing less than the very best.