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German Technical Support Specialist for Cloud Solutions

vor 2 Monaten


Berlin, Berlin, Deutschland Teleperformance Greece Vollzeit
About the Role

We are seeking a highly skilled German Technical Support Specialist to join our team at Teleperformance Greece. As a member of our German Technical Support team, you will play a crucial role in providing exceptional customer service to our clients.

Key Responsibilities
  • Provide 24/7 technical support to customers via phone and email
  • Follow company and client procedures and guidelines
  • Be proactive and positive, with a desire for continuous improvement
  • Collaborate with colleagues to exchange ideas and solutions
Requirements
  • Excellent written and verbal communication skills in German
  • Strong technical troubleshooting and problem-solving skills
  • Technical background and familiarity with technology trends
  • Experience in customer service is an asset
  • Positive attitude and team spirit
What We Offer
  • Complete support for relocation to Greece, including flight ticket expenses, hotel accommodation, and house searching process
  • Competitive monthly salary and two extra salaries per year
  • Referral program with great bonuses
  • Healthcare benefits and numerous discounts
  • Full training by certified instructors
  • Professional growth and development opportunities
  • Special events and community initiatives
  • Free online Greek language courses
  • State-of-the-art premises with relaxing break areas
  • Work for a Great Place to Work-Certified Company that fosters diversity
About Teleperformance Greece

We are a leading global business process outsourcing company, connecting customers with the world's top brands for over 30 years. We proudly represent the leading global businesses and offer a unique opportunity to advance your career and work for a multinational company.

Why Greece?

Greece has a rich history and culture, a pleasant climate, and delicious cuisine. The cost of living is among the lowest in Europe, making it an attractive destination for tourists and expats alike.