Technical Support Specialist for Technology Services
vor 4 Wochen
Responsibilities
As an integral part of our assistance team, you act as a liaison for our clients and collaborators, even during round-the-clock shifts. You address technical challenges, working closely with the engineering team to develop solutions and pinpoint areas for enhancement. Your assistance includes guiding clients in system administration, focusing on product setup and the Linux-based operating system environment. Performing application evaluations and supporting the engineering and product development teams in launching new features and offerings are key aspects of your role. You independently organize client service interventions and are responsible for their implementation, including on-site engagements.Candidate Profile
You possess foundational professional experience in technical support and have undergone relevant technical training. You are skilled in managing and configuring Linux servers or other Unix-like systems, approaching such tasks with confidence. You have a strong technical acumen and quickly comprehend intricate technical scenarios. Proficient English communication skills facilitate effective interaction with our global clientele. Excellent knowledge of TCP/IP networking, databases, and Unix utilities such as shell scripting and network analysis tools. Your profile is complemented by experience or enthusiasm for cloud-based solutions and their administration.Our Offerings
A welcoming and supportive organizational culture marked by constructive and cooperative engagement. A flexible work schedule that can be tailored to personal preferences. Comprehensive protection through international travel health coverage, private accident insurance, and assistance via company retirement plans. Opportunities for professional and personal growth through focused training programs. Complimentary beverages, fresh produce, and snacks. Involvement in wellness initiatives such as running clubs or back care training. The chance to relax with a game of foosball or PlayStation.-
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