IT Support Specialist

vor 2 Monaten

Aachen, Nordrhein-Westfalen, Deutschland DocMorris Vollzeit
About the Role

We are seeking a highly skilled and motivated IT Support Specialist to join our dynamic team at DocMorris. As an IT Support Specialist, you will be the primary point of contact for our valued colleagues, providing first-line technical support and resolving IT-related issues.

Key Responsibilities
  • Provide technical assistance and support to colleagues via various communication channels.
  • Analyze and resolve complex IT-related issues, ensuring minimal downtime and maximum productivity.
  • Document and track queries and incidents, contributing to the knowledge base and sharing best practices with colleagues.
  • Collaborate with the IT Operations team to ensure seamless delivery of IT services.
Requirements
  • Bachelor's degree in a related field, such as Computer Science or Information Technology.
  • Excellent technical knowledge of networks, Windows, and IT security.
  • Strong analytical and problem-solving skills, with a keen eye for detail.
  • Excellent communication and interpersonal skills, with the ability to work effectively with colleagues at all levels.
  • Proficiency in English, Dutch, and German, with the ability to communicate complex technical information in a clear and concise manner.
What We Offer
  • A competitive salary and attractive secondary benefits package.
  • A dynamic and supportive work environment, with opportunities for professional growth and development.
  • A close-knit and international team of enthusiastic colleagues who share your passion for IT.
  • Challenges, variety, teamwork, and a pleasant and informal working atmosphere.

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