Customer Support Supervisor

vor 1 Monat


Ettlingen, Baden-Württemberg, Deutschland Nexus Vollzeit

About the Role

We are excited to present a unique opportunity within our Customer Service division at Nexus. This position encompasses a diverse array of duties, offering significant potential for professional advancement. You will engage with multiple teams in an international setting, gaining valuable insights into various facets of customer service.

Key Responsibilities:
  • Acting as the main point of contact for clients and partners
  • Assisting the sales and consulting teams with order management and invoicing
  • Supporting the sales team with quotes, proposals, and evaluations
  • Facilitating the consulting team with service order management
  • Generating Nexus licenses for products and aiding with customer maintenance agreements
  • Managing requests for trial software and non-disclosure agreements
  • Contributing to system enhancements and assisting with accounts receivable oversight

Ideal Candidate Profile:

The successful candidate will possess a background in commercial vocational training along with experience in sales support, ideally within a software environment. Proficiency in Office applications, ERP systems, and strong communication skills in both German and English are essential.

Why Choose Nexus:

At Nexus, we prioritize collaboration, innovation, and individual growth. We provide a nurturing work atmosphere with ample opportunities for advancement within our global organization. Enjoy flexible working hours, options for remote work, and participation in company events.

If you are interested in this opportunity, please submit your CV in English along with your qualifications and salary expectations. We look forward to reviewing your application.



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