Customer Service Representative

vor 1 Woche


Jena, Thüringen, Deutschland premium concepts GmbH Vollzeit
Job Title: Customer Service Assistant

We are a leading telecommunications products company, premium concepts GmbH, seeking a motivated individual to fill the role of Customer Service Assistant. If you have a passion for new technologies and mobile communication, this position may be a good fit for you.

Key Responsibilities:
  • Provide customer service support to ensure customer satisfaction
  • Perform general office tasks, including administrative duties
  • Update online portals to ensure accurate and timely information
  • Manage incoming and outgoing mail to maintain a well-organized workspace
  • Review and create invoices to ensure accurate financial records
  • Assist with basic accounting tasks to support the financial team
Requirements:
  • Preferably a completed commercial apprenticeship or equivalent experience
  • Excellent communication skills and ability to work independently
  • Proficient in PC usage and familiar with office software
  • Fluent in German with strong written and verbal skills
Why Work with Us?
  • We offer extensive training provided by our office team to ensure your success in the role
  • A great work-life balance to support your personal and professional goals
  • Competitive compensation with additional bonus opportunities to recognize your contributions
  • Participation in various events and incentives to foster a positive and engaging work environment
About Our Company:

Founded in 2008, premium concepts GmbH is a market leader in telecommunications products and operates the second-largest online store for mobile phone repairs in Germany. Our team is characterized by a strong passion for innovation and mobile communication. We are committed to providing exceptional customer service and creating a positive work environment for our employees.



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