Aktuelle Jobs im Zusammenhang mit Business Development and CRM Internship - Heidelberg, Baden-Württemberg - Smatched


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Business Development and CRM Internship

vor 3 Monaten


Heidelberg, Baden-Württemberg, Deutschland Smatched Vollzeit

Smatched is an innovative startup transforming the way non-profits secure donations.

Our platform allows users to contribute through microtransactions by engaging in brief surveys. Since our inception, we have expanded our services to support various non-profit organizations.

Tasks

As a Business Development and CRM intern, you will manage our Customer Relationship Management (CRM) systems, Apollo and Close, ensuring their optimal performance, data integrity, and effective lead generation. Your role will be vital in maintaining the CRM infrastructure, supporting sales and marketing initiatives, and providing insights to foster business growth.

Responsibilities:

  • Develop automations to enhance lead generation.
  • Formulate and execute CRM strategies that align with sales and marketing goals, maximizing efficiency and leveraging the full capabilities of Apollo and Close.
  • Maintain CRM database integrity by monitoring data quality and implementing best practices for data management.
  • Provide training and support to team members on utilizing Apollo and Close effectively, including customizing dashboards and reports.
  • Design and implement targeted campaigns, monitor their performance, and adjust strategies based on data analysis.
  • Oversee CRM integrations with other business tools, ensuring seamless data flow.
  • Act as the primary liaison for CRM vendors, managing negotiations and system updates.
  • Track and report on CRM metrics, offering insights into sales performance and customer engagement.
  • Stay informed on CRM trends and best practices, continuously seeking ways to enhance our CRM ecosystem.
Requirements

Requirements:

  • Demonstrated experience in implementing effective CRM strategies.
  • Strong analytical skills to convert complex data into actionable insights.
  • Excellent communication and training abilities to guide team members on CRM best practices.
  • Experience with CRM integrations and vendor management.
  • Detail-oriented with strong organizational skills.
  • A collaborative mindset, capable of working across teams and with various management levels.
Benefits

As an intern at Smatched, you will gain valuable hands-on experience in a dynamic startup environment.

  1. Learning opportunities: Gain insights into the latest trends and technologies in customer service.
  2. Networking: Connect with other interns and professionals in the industry.
  3. Flexibility: Enjoy flexible scheduling to accommodate your commitments.
  4. Impact: Contribute meaningfully to the company's customer service initiatives.
  5. Career growth: Potential for full-time opportunities following the internship.
  6. Entrepreneurial experience: Experience the startup culture and see the direct impact of your contributions.
  7. Mentorship: Receive guidance from experienced professionals in the field.

If you are eager to learn and grow in the field of business development, we welcome your interest in this internship opportunity.

Smatched is dedicated to revolutionizing microtransaction payments through engaging surveys, currently serving over 30,000 users.