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Campervan Service Representative

vor 1 Monat


Frankfurt am Main, Hessen, Deutschland Indie campers Vollzeit
About Indie Campers

We're a leading campervan marketplace, dedicated to making road trips accessible to everyone. Our digital approach and customer-centric focus have enabled us to develop a strong booking experience and offer high-quality road trips at affordable prices.

With over one million nights rented through our platform, we've welcomed more than 300,000 travelers from 169 countries. We offer a diverse range of road trip possibilities, including short-term RV rentals, long-term campervan subscriptions, and vehicle sales.

The Role

We're seeking a travel enthusiast with a passion for guest service to join our team in Maintal - Frankfurt. As a key member of our depot team, you'll be responsible for ensuring an exceptional customer experience, maintaining our campervan fleet, and resolving any issues that may arise.

Key Responsibilities
  • Handle incoming reservations, welcome guests, and manage check-ins and check-outs
  • Prepare and clean our campervans to ensure they're in top condition
  • Maintain our campervans, monitor maintenance needs, and perform repairs as required
  • Register guests, manage stock, and process payments
  • Address customer complaints and troubleshoot emergencies
Requirements
  • Travel enthusiast with experience in Tourism, Hospitality, Retail, or Rent-a-car (desirable)
  • Fluent in English (mandatory) with German highly valued
  • Eligible to work in France, valid driver's license, and confident in driving a campervan (mandatory)
  • Availability to work weekends and public holidays
  • Responsible individual who takes their work seriously and can be relied upon
  • Well-organized and able to solve problems
The Indie Commitment
  • Be part of a young, fast-growing, and innovative company where you can make a difference
  • Career development opportunities in Field Operations around the US and Europe, or transitioning to an HQ role in Lisbon or Los Angeles
  • Continuous training and coaching to develop your skills
  • Compensation package including Performance and Referral Bonuses
  • Free Road Trips to experience Indie firsthand

Are you ready to embark on an exciting journey with Indie Campers?