Senior Solution Sales Executive

vor 2 Wochen

Frankfurt am Main, Hessen, Deutschland ServiceNow Vollzeit
Job Title: Senior Solution Sales Executive

ServiceNow is seeking a highly skilled Senior Solution Sales Executive to join our Customer Workflows team. As a key member of our sales team, you will be responsible for driving the growth of our Customer Workflows solution in the German market.

Key Responsibilities:
  • Develop and execute a sales strategy to achieve quarterly and annual sales quotas for allocated accounts and/or territory.
  • Collaborate with Solution Consulting counterparts and extended teams to deliver 'art of the possible' demonstrations showcasing ServiceNow's Customer Workflows solution.
  • Build strong relationships with customers and prospects to understand their existing and future Customer Engagement & Operations roadmaps and drive the ServiceNow Customer Workflows platform.
  • Work closely with Core Sales Teams (AE's, SC's, Leadership) and other ServiceNow Solution Areas (Customer, Employee, IT) to deliver outcomes-based solutions to our clients and prospects.
  • Present our Customer Workflows offering directly to prospects, customers, partners, and at industry events and seminars.
  • Support the regional ServiceNow partner channels to drive an effective customer experience.
  • Articulate customer success strategies to the field to streamline and standardize Platform presentations and value proposition.
  • Sales and partner eco-system sales enablement.
  • Prospect qualification and the development of new sales opportunities and ongoing revenue streams with limited support from inside sales.
  • Sales process management and opportunity closure.
  • Ongoing account management to ensure customer satisfaction and drive additional revenue streams.
Requirements:
  • Proven track record of over-achievement in service sales, preferably within a Customer Service Management / CRM / CX / CPaaS vendor.
  • Experience in technologies such as Salesforce (Service Cloud) / Pega (CRM) / Microsoft (D365) / Oracle / SAP CX (or similar).
  • A strong understanding of the CRM or CX solution-related business processes.
  • Able to thrive in a fast-paced, growing, deadline-driven environment.
  • Willingness to go above and beyond to win in the market against stiff competition.
  • Ability to communicate complex issues in simple terms via written and oral media, to a variety of different audiences.
  • Ability to forge strong business relationships and connect with both C-level execs at customers as well as with individuals in ServiceNow internal and external eco-system.
  • Excellent communication and presentation skills in German and English.
  • Regional travel required.
What We Offer:

ServiceNow is an Equal Employment Opportunity Employer. We offer a dynamic and inclusive work environment, competitive compensation and benefits, and opportunities for professional growth and development.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. We believe in empowering our employees to work in a way that best suits their needs and preferences.

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