Aktuelle Jobs im Zusammenhang mit Help Desk Manager - Kaiserslautern, Rheinland-Pfalz - IDS International
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Help Desk Manager
Vor 7 Tagen
Kaiserslautern, Rheinland-Pfalz, Deutschland IDS International VollzeitHelp Desk Manager Job DescriptionIDS International is seeking a skilled Help Desk Manager to support the Total Maintenance Contract for the Kaiserslautern Military Community. The successful candidate will oversee the timely delivery of quality technical support services to clients, requiring both knowledge of software and hardware systems and effective...
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Help Desk Manager
vor 2 Wochen
Kaiserslautern, Rheinland-Pfalz, Deutschland IDS International VollzeitJob SummaryIDS International is seeking a Help Desk Manager to support the "Total Maintenance Contract for the Kaiserslautern Military Community." The successful candidate will oversee timely delivery of quality technical support service to clients, requiring both knowledge of software or hardware systems and effective personnel management skills.Key...
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Help Desk Manager
vor 2 Wochen
Kaiserslautern, Rheinland-Pfalz, Deutschland IDS International VollzeitJob SummaryIDSI is seeking a Help Desk Manager to support the Total Maintenance Contract for the Kaiserslautern Military Community. The Help Desk Manager is responsible for overseeing timely delivery of quality technical support service to clients.Key ResponsibilitiesManage and supervise subordinate Help Desk Clerks.Provide services via phone and in person...
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Help Desk Manager
vor 3 Wochen
Kaiserslautern, Rheinland-Pfalz, Deutschland IDS International VollzeitJob Title: Help Desk ManagerIDS International is seeking a highly skilled and experienced Help Desk Manager to support the "Total Maintenance Contract for the Kaiserslautern Military Community."Key Responsibilities:Manage and supervise subordinate Help Desk Clerks.Provide technical support services via phone and in person to users for both standard and...
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Help Desk Manager
vor 3 Wochen
Kaiserslautern, Rheinland-Pfalz, Deutschland IDS International VollzeitJob Title: Help Desk ManagerIDS International is seeking a highly skilled and experienced Help Desk Manager to support the "Total Maintenance Contract for the Kaiserslautern Military Community."Key Responsibilities:Manage and supervise subordinate Help Desk Clerks.Provide technical support services via phone and in person to users for both standard and...
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Help Desk Manager
vor 2 Wochen
Kaiserslautern, Rheinland-Pfalz, Deutschland IDS International VollzeitJob SummaryID International is seeking a Help Desk Manager to support the Total Maintenance Contract for the Kaiserslautern Military Community.Key ResponsibilitiesManage and supervise subordinate Help Desk Clerks.Provide technical support services via phone and in-person to users for standard and non-standard hardware and software systems.Respond to user...
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Help Desk Manager
vor 1 Monat
Kaiserslautern, Rheinland-Pfalz, Deutschland IDS International VollzeitJob SummaryIDSI is seeking a Help Desk Manager to support the Total Maintenance Contract for the Kaiserslautern Military Community. The successful candidate will oversee timely delivery of quality technical support service to clients, requiring both knowledge of software or hardware systems and effective personnel management skills.Key ResponsibilitiesManage...
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Help Desk Manager
vor 1 Monat
Kaiserslautern, Rheinland-Pfalz, Deutschland IDS International VollzeitJob SummaryIDSI is seeking a Help Desk Manager to support the Total Maintenance Contract for the Kaiserslautern Military Community. The successful candidate will oversee timely delivery of quality technical support service to clients, requiring both knowledge of software or hardware systems and effective personnel management skills.Key ResponsibilitiesManage...
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Help Desk Manager
vor 1 Woche
Kaiserslautern, Rheinland-Pfalz, Deutschland IDS International VollzeitJob Summary:IDSI is seeking a Help Desk Manager to support the Total Maintenance Contract for the Kaiserslautern Military Community.Key Responsibilities:Manage and supervise subordinate Help Desk Clerks.Provide technical support services via phone and in person to users for both standard and non-standard hardware and software systems.Respond to user...
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Help Desk Support Specialist
vor 4 Wochen
Kaiserslautern, Rheinland-Pfalz, Deutschland IDS International VollzeitJob Title: Help Desk ClerksAbout the Role:IDS International is seeking highly skilled Help Desk Clerks to support the Total Maintenance Contract for the Kaiserslautern Military Community. As a Help Desk Clerk, you will be responsible for providing timely and quality technical support services to clients, both internal and external.Key...
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Help Desk Support Specialist
vor 4 Wochen
Kaiserslautern, Rheinland-Pfalz, Deutschland IDS International VollzeitJob Title: Help Desk ClerksAbout the Role:IDS International is seeking highly skilled Help Desk Clerks to support the Total Maintenance Contract for the Kaiserslautern Military Community. As a Help Desk Clerk, you will be responsible for providing timely and quality technical support services to clients, both internal and external.Key...
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Help Desk Support Specialist
vor 1 Monat
Kaiserslautern, Rheinland-Pfalz, Deutschland IDS International VollzeitJob Title: Help Desk ClerksAbout the Role:ID International is seeking highly skilled Help Desk Clerks to support the Total Maintenance Contract for the Kaiserslautern Military Community. As a Help Desk Clerk, you will be responsible for providing timely and quality technical support services to clients, both internal and external.Key Responsibilities:Provide...
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Help Desk Support Specialist
vor 1 Monat
Kaiserslautern, Rheinland-Pfalz, Deutschland IDS International VollzeitJob Title: Help Desk ClerksAbout the Role:ID International is seeking highly skilled Help Desk Clerks to support the Total Maintenance Contract for the Kaiserslautern Military Community. As a Help Desk Clerk, you will be responsible for providing timely and quality technical support services to clients, both internal and external.Key Responsibilities:Provide...
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Help Desk Support Specialist
vor 3 Wochen
Kaiserslautern, Rheinland-Pfalz, Deutschland IDS International VollzeitJob Title: Help Desk ClerksAbout the Role:IDS International is seeking highly skilled Help Desk Clerks to support the Total Maintenance Contract for the Kaiserslautern Military Community. As a Help Desk Clerk, you will be responsible for providing timely and quality technical support services to clients, both internal and external.Key...
-
Help Desk Support Specialist
vor 3 Wochen
Kaiserslautern, Rheinland-Pfalz, Deutschland IDS International VollzeitJob Title: Help Desk ClerksAbout the Role:IDS International is seeking highly skilled Help Desk Clerks to support the Total Maintenance Contract for the Kaiserslautern Military Community. As a Help Desk Clerk, you will be responsible for providing timely and quality technical support services to clients, both internal and external.Key...
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Help Desk Support Specialist
vor 1 Monat
Kaiserslautern, Rheinland-Pfalz, Deutschland IDS International VollzeitJob Title: Help Desk ClerksAbout the Role:IDS International is seeking highly skilled Help Desk Clerks to support the Total Maintenance Contract for the Kaiserslautern Military Community. As a Help Desk Clerk, you will be responsible for providing timely and quality technical support services to clients, both internal and external.Key...
-
Help Desk Support Specialist
vor 1 Monat
Kaiserslautern, Rheinland-Pfalz, Deutschland IDS International VollzeitJob Title: Help Desk ClerksAbout the Role:IDS International is seeking highly skilled Help Desk Clerks to support the Total Maintenance Contract for the Kaiserslautern Military Community. As a Help Desk Clerk, you will be responsible for providing timely and quality technical support services to clients, both internal and external.Key...
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Help Desk Support Specialist
vor 3 Wochen
Kaiserslautern, Rheinland-Pfalz, Deutschland IDS International VollzeitJob SummaryID International is seeking a skilled Help Desk Clerks to support the Total Maintenance Contract for the Kaiserslautern Military Community. As a Help Desk Clerks, you will be responsible for providing timely and quality technical support services to clients, both internal and external.Key ResponsibilitiesProvide technical support via phone and...
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Help Desk Support Specialist
vor 3 Wochen
Kaiserslautern, Rheinland-Pfalz, Deutschland IDS International VollzeitJob SummaryID International is seeking a skilled Help Desk Clerks to support the Total Maintenance Contract for the Kaiserslautern Military Community. As a Help Desk Clerks, you will be responsible for providing timely and quality technical support services to clients, both internal and external.Key ResponsibilitiesProvide technical support via phone and...
-
Help Desk Support Specialist
vor 2 Wochen
Kaiserslautern, Rheinland-Pfalz, Deutschland IDS International VollzeitHelp Desk Support SpecialistIDS International is seeking a Help Desk Support Specialist to support the Total Maintenance Contract for the Kaiserslautern Military Community. The successful candidate will be responsible for providing timely and quality technical support services to clients, both internal and external.Key Responsibilities:Provide technical...
Help Desk Manager
vor 2 Monaten
Job Summary:
ID International is seeking a highly skilled Help Desk Manager to support the delivery of technical support services to clients. The successful candidate will be responsible for overseeing the timely delivery of quality technical support services to clients, whether internal or external.
Key Responsibilities:
- Manage and supervise subordinate Help Desk Clerks to ensure efficient and effective technical support services.
- Provide technical support services via phone and in-person to users for standard and non-standard hardware and software systems.
- Respond to user inquiries regarding problem resolution status and provide timely updates.
- Install and configure new hardware devices and software applications to meet client needs.
- Assist in the development and maintenance of helpdesk documentation and training materials to ensure consistency and accuracy.
- Build and upgrade PCs for new and existing employees to ensure optimal performance.
- Configure and reset application and network access accounts as required.
- Coordinate with users to set up, install, and upgrade hardware and software systems.
- Monitor and manage helpdesk tickets through an ITIL-aligned ticketing system to ensure timely resolution.
- Document problem resolutions and customer interactions to ensure knowledge sharing and improvement.
- Provide assistance with IT asset inventory management to ensure accurate tracking and reporting.
- Work with vendors to troubleshoot unique hardware and software systems to resolve complex issues.
- Assist in developing standard IT procedures to ensure consistency and efficiency.
- Maintain printers, scanners, and smartphones to ensure optimal performance.
- Stay up-to-date with software and hardware technologies to provide accurate and informed responses to user inquiries.
Requirements:
- Bachelor's degree in Management or Business Administration, or equivalent experience in facility work reception management.
- Documented three years of experience in the Systems Applications and Products (SAP) software.
Preferred Qualifications:
- HDICertifications.
Language Requirements:
- English and German at level 4 proficiency: At this level, an employee is required to possess a high degree of proficiency in both written and spoken English, including the ability to translate the host country language into precise and correct English, and English into the applicable foreign language. On occasion, an employee at this level might be expected to act as an interpreter in situations where considerable importance attaches to proper word meaning.
Computer Skills:
- Working knowledge of Microsoft Office (Word, Excel, and PowerPoint).
Benefits:
- Health and Well-being: 100% of employee medical and other insurance premiums are paid by IDS.
- Financial Future: 401(k) with an industry-leading match and no waiting period.
- Paid Leave: Generous time off accruals for you to take paid leave, totaling five weeks.
- Professional Development: Networking opportunities, informal mentoring, education reimbursement, and access to thousands of online professional development resources.
- Casual, fun, and supportive work environment with all the tools and amenities you need to thrive.
