Aktuelle Jobs im Zusammenhang mit Help Desk Support Specialist - Kaiserslautern, Rheinland-Pfalz - IDS International
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Help Desk Support Specialist
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Kaiserslautern, Rheinland-Pfalz, Deutschland IDS International VollzeitHelp Desk Support SpecialistIDS International is seeking a Help Desk Support Specialist to support the Total Maintenance Contract for the Kaiserslautern Military Community. The successful candidate will be responsible for providing timely and quality technical support services to clients, both internal and external.Key Responsibilities:Provide technical...
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Help Desk Support Specialist
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Kaiserslautern, Rheinland-Pfalz, Deutschland IDS International VollzeitJob Title: Help Desk ClerksAbout the Role:IDS International is seeking highly skilled Help Desk Clerks to support the Total Maintenance Contract for the Kaiserslautern Military Community. As a Help Desk Clerk, you will be responsible for providing timely and quality technical support services to clients, both internal and external.Key...
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Help Desk Support Specialist
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Kaiserslautern, Rheinland-Pfalz, Deutschland IDS International VollzeitJob SummaryID International is seeking a skilled Help Desk Clerks to support the Total Maintenance Contract for the Kaiserslautern Military Community. As a Help Desk Clerks, you will be responsible for providing timely and quality technical support services to clients, both internal and external.Key ResponsibilitiesProvide technical support via phone and...
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Help Desk Support Specialist
vor 4 Wochen
Kaiserslautern, Rheinland-Pfalz, Deutschland IDS International VollzeitJob SummaryID International is seeking a skilled Help Desk Clerks to support the Total Maintenance Contract for the Kaiserslautern Military Community. As a Help Desk Clerks, you will be responsible for providing timely and quality technical support services to clients, both internal and external.Key ResponsibilitiesProvide technical support via phone and...
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Help Desk Support Specialist
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Kaiserslautern, Rheinland-Pfalz, Deutschland IDS International VollzeitJob SummaryIDSI is seeking a skilled Help Desk Clerks to support the Total Maintenance Contract for the Kaiserslautern Military Community. As a Help Desk Clerks, you will be responsible for providing timely delivery of quality technical support service to clients.Key ResponsibilitiesProvide services via phone and in person to users for both standard and...
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Help Desk Manager
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Kaiserslautern, Rheinland-Pfalz, Deutschland IDS International VollzeitHelp Desk Manager Job DescriptionIDS International is seeking a skilled Help Desk Manager to support the Total Maintenance Contract for the Kaiserslautern Military Community. The successful candidate will oversee the timely delivery of quality technical support services to clients, requiring both knowledge of software and hardware systems and effective...
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Help Desk Support Specialist
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Kaiserslautern, Rheinland-Pfalz, Deutschland IDS International VollzeitJob SummaryIDS International is seeking a Help Desk Clerks (HDC) to support the "Total Maintenance Contract for the Kaiserslautern Military Community." The HDCs are responsible for overseeing timely delivery of quality technical support service to clients, whether they are internal clients working for the same company or external clients who have contracted...
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Help Desk Manager
vor 3 Wochen
Kaiserslautern, Rheinland-Pfalz, Deutschland IDS International VollzeitJob SummaryIDS International is seeking a Help Desk Manager to support the "Total Maintenance Contract for the Kaiserslautern Military Community." The successful candidate will oversee timely delivery of quality technical support service to clients, requiring both knowledge of software or hardware systems and effective personnel management skills.Key...
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Help Desk Manager
vor 3 Wochen
Kaiserslautern, Rheinland-Pfalz, Deutschland IDS International VollzeitJob SummaryIDSI is seeking a Help Desk Manager to support the Total Maintenance Contract for the Kaiserslautern Military Community. The Help Desk Manager is responsible for overseeing timely delivery of quality technical support service to clients.Key ResponsibilitiesManage and supervise subordinate Help Desk Clerks.Provide services via phone and in person...
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Help Desk Manager
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Kaiserslautern, Rheinland-Pfalz, Deutschland IDS International VollzeitJob Title: Help Desk ManagerIDS International is seeking a highly skilled and experienced Help Desk Manager to support the "Total Maintenance Contract for the Kaiserslautern Military Community."Key Responsibilities:Manage and supervise subordinate Help Desk Clerks.Provide technical support services via phone and in person to users for both standard and...
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Help Desk Manager
vor 4 Wochen
Kaiserslautern, Rheinland-Pfalz, Deutschland IDS International VollzeitJob Title: Help Desk ManagerIDS International is seeking a highly skilled and experienced Help Desk Manager to support the "Total Maintenance Contract for the Kaiserslautern Military Community."Key Responsibilities:Manage and supervise subordinate Help Desk Clerks.Provide technical support services via phone and in person to users for both standard and...
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Help Desk Manager
vor 4 Wochen
Kaiserslautern, Rheinland-Pfalz, Deutschland IDS International VollzeitJob SummaryID International is seeking a Help Desk Manager to support the Total Maintenance Contract for the Kaiserslautern Military Community.Key ResponsibilitiesManage and supervise subordinate Help Desk Clerks.Provide technical support services via phone and in-person to users for standard and non-standard hardware and software systems.Respond to user...
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Help Desk Manager
vor 2 Monaten
Kaiserslautern, Rheinland-Pfalz, Deutschland IDS International VollzeitJob SummaryIDSI is seeking a Help Desk Manager to support the Total Maintenance Contract for the Kaiserslautern Military Community. The successful candidate will oversee timely delivery of quality technical support service to clients, requiring both knowledge of software or hardware systems and effective personnel management skills.Key ResponsibilitiesManage...
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Help Desk Manager
vor 2 Monaten
Kaiserslautern, Rheinland-Pfalz, Deutschland IDS International VollzeitJob SummaryIDSI is seeking a Help Desk Manager to support the Total Maintenance Contract for the Kaiserslautern Military Community. The successful candidate will oversee timely delivery of quality technical support service to clients, requiring both knowledge of software or hardware systems and effective personnel management skills.Key ResponsibilitiesManage...
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Help Desk Manager
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Kaiserslautern, Rheinland-Pfalz, Deutschland IDS International VollzeitJob Summary:IDSI is seeking a Help Desk Manager to support the Total Maintenance Contract for the Kaiserslautern Military Community.Key Responsibilities:Manage and supervise subordinate Help Desk Clerks.Provide technical support services via phone and in person to users for both standard and non-standard hardware and software systems.Respond to user...
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IT-Support Specialist
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Kaiserslautern, Rheinland-Pfalz, Deutschland DIS AG VollzeitJob SummaryWe are seeking a highly skilled and motivated IT-Support Specialist to join our team at DIS AG. As an IT-Support Specialist, you will be responsible for providing technical support to our customers and ensuring that their IT needs are met.Key ResponsibilitiesProvide technical support to customers via phone, email, and in-personTroubleshoot and...
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IT-Support Specialist
vor 4 Wochen
Kaiserslautern, Rheinland-Pfalz, Deutschland DIS AG VollzeitJob DescriptionWe are seeking a highly skilled and motivated IT-Support Specialist to join our team at DIS AG. As an IT-Support Specialist, you will be responsible for providing technical support to our customers and ensuring that their IT systems are running smoothly.Key ResponsibilitiesProvide technical support to customers via phone, email, and remote...
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IT-Support Specialist
vor 4 Wochen
Kaiserslautern, Rheinland-Pfalz, Deutschland DIS AG VollzeitJob DescriptionWe are seeking a highly skilled and motivated IT-Support Specialist to join our team at DIS AG. As an IT-Support Specialist, you will be responsible for providing technical support to our customers and ensuring that their IT systems are running smoothly.Key ResponsibilitiesProvide technical support to customers via phone, email, and remote...
Help Desk Support Specialist
vor 2 Monaten
About the Role:
IDS International is seeking highly skilled Help Desk Clerks to support the Total Maintenance Contract for the Kaiserslautern Military Community. As a Help Desk Clerk, you will be responsible for providing timely and quality technical support services to clients, both internal and external.
Key Responsibilities:
- Provide technical support via phone and in-person to users for hardware and software systems.
- Respond to user inquiries regarding problem resolution status.
- Install and configure new hardware devices and software applications.
- Assist in developing and maintaining helpdesk documentation and training materials.
- Build PCs for new employees and provide upgrades for existing employees.
- Configure and reset application and network access accounts as needed.
- Coordinate with users for setups, installations, and upgrades.
- Monitor and manage helpdesk tickets through an ITIL-aligned ticketing system in a timely manner.
- Document problem resolutions and customer interactions thoroughly.
- Provide assistance with IT asset inventory management.
- Work with vendors to troubleshoot unique hardware and software systems.
- Assist in developing standard IT procedures.
- Maintain printers, scanners, and smartphones.
- Stay current with software and hardware technologies to provide accurate responses to user inquiries.
Requirements:
- Associate's degree in Management or Office Automation or Foreign Country Equivalent.
- Documented two (2) years of experience in facility work reception management.
Preferred Qualifications:
- HDICertifications.
Language Requirements:
- English and German at level 4 proficiency.
Benefits:
- 100% of employee medical and other insurance premiums paid by IDS.
- 401(k) with an industry-leading match and no waiting period.
- Generous time off accruals for paid leave.
- Professional development opportunities, including networking, mentoring, education reimbursement, and access to online resources.
- Casual, fun, and supportive work environment with all necessary tools and amenities.
