Customer Contract Manager

Vor 6 Tagen


Dresden, Sachsen, Deutschland Techem Vollzeit
Job Summary

We are seeking a highly skilled and experienced Customer Contract Manager to join our team at Techem. As a key member of our organization, you will be responsible for managing customer contracts, ensuring seamless communication, and providing exceptional customer service.

Key Responsibilities
  • Manage customer contracts, including contract renewals, amendments, and terminations.
  • Develop and maintain strong relationships with customers, understanding their needs and preferences.
  • Collaborate with internal teams to ensure timely and accurate contract processing.
  • Identify and resolve customer complaints and issues in a professional and courteous manner.
  • Stay up-to-date with industry developments and best practices in contract management.
Requirements
  • Relevant education and experience in a related field, such as business administration or customer service.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Strong analytical and problem-solving skills, with the ability to identify and resolve complex issues.
  • Proficiency in MS Office and experience with SAP is an asset.
What We Offer
  • A dynamic and supportive work environment, with opportunities for professional growth and development.
  • A competitive salary and benefits package, including a comprehensive health and wellness program.
  • The chance to work with a leading company in the digitalization of the energy transition in buildings.


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