Contract Management Specialist

vor 2 Monaten

Dresden, Sachsen, Deutschland Techem Vollzeit
Job Summary

We are seeking a highly skilled and experienced Customer Contract Manager to join our team at Techem. As a key member of our organization, you will be responsible for managing customer contracts, ensuring timely and accurate processing of customer requests, and providing exceptional customer service.

Key Responsibilities
  • Manage customer contracts, including contract renewals, amendments, and terminations
  • Process customer requests, including complaints, queries, and feedback
  • Collaborate with internal teams to resolve customer issues and improve customer satisfaction
  • Develop and maintain strong relationships with customers to ensure their needs are met
  • Stay up-to-date with industry developments and best practices to continuously improve customer contract management processes
Requirements
  • Relevant degree in a business-related field, such as business administration or management
  • Minimum 2 years of experience in customer contract management or a related field
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Proficiency in MS Office and SAP
What We Offer
  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package
  • A comprehensive training program to ensure your success in the role
Why Join Techem?
  • Be part of a leading company in the digitalization of the energy transition in buildings
  • Enjoy a flat hierarchy and open communication culture
  • Benefit from a comprehensive benefits package, including a company laptop, travel allowance, and capital-forming benefits
  • Take advantage of our systematic development program and seminar program to develop your skills and capabilities

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