Customer Service Representative in Afterpay

vor 1 Woche


Dortmund, Nordrhein-Westfalen, Deutschland Workstation Customer Care Vollzeit

**Company Overview:**

Our client is a leading provider of innovative payment solutions for online shopping. They are seeking highly skilled individuals to join their teams to ensure seamless customer experiences.

**Job Title:** Customer Care Representative

**Location:** Berlin area

**Responsibilities:**

  • Respond to customer inquiries regarding outstanding payments and provide clear explanations of available options
  • Offer suitable alternatives such as installment payments or deadline extensions to customers
  • Provide ongoing support to customers and make necessary changes to payment agreements
  • Utilize strong analytical skills to understand individual customer situations and provide tailored solutions
  • Develop and maintain effective communication skills to ensure seamless customer interactions

**Requirements:**

  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing customer needs

**About Workstation Customer Care:**

We are a dynamic team dedicated to providing exceptional customer experiences. If you possess the skills and qualities required for this role, we look forward to meeting you.



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