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Strategic Account Manager

vor 2 Monaten


Munich, Bayern, Deutschland Adyen Vollzeit

About Adyen

Adyen is a leading financial technology platform that provides payments, data, and financial products to businesses like Meta, Uber, H&M, and Microsoft. Our mission is to empower businesses to achieve their ambitions by delivering innovative and ethical solutions.

Account Management Team

The Account Management team at Adyen plays a critical role in driving business growth and expanding our brand globally. As a member of this team, you will be responsible for managing relationships with international merchants across multiple industries and channels.

Key Responsibilities

  • Relationship Management: Build strong relationships with customers by navigating their organizations and aligning stakeholders. Develop a global network of contacts within Adyen and collaborate across cultures and time zones.
  • Commercial Acumen: Drive commercial discussions with customers while meeting strategic and financial targets for assigned accounts.
  • Strategic Consultation: Act as the human dimension of Adyen's product, delivering expertise, education, and payment guidance to customers. Position Adyen as a trusted partner and use data to tell compelling stories.
  • Project Management: Prioritize and execute on short and long-term projects with varying timelines across multiple accounts.
  • Feedback: Serve as the voice and champion for your customer internally and provide feedback.

Requirements

  • 5 years of experience in account management, consulting, or a related field.
  • Minimum 3+ years of experience in a client-facing, commercial role, such as account management, consulting, or in the payments industry from a merchant side.
  • Full professional written and verbal proficiency in German and English.
  • Some domestic and international travel required.