Senior Program Manager, Vendor Integration

vor 4 Wochen

Munich, Bayern, Deutschland Amazon TA Vollzeit

Overview: Have you ever wondered about the intricate systems that ensure products reach customers swiftly? The Amazon Supply Chain Optimization Technologies (SCOT) team is dedicated to making this happen.

Our innovations ensure that customers receive their desired products at competitive prices, faster than any other provider. We develop the technology that powers Amazon's success for millions of customers globally.

The Direct Fulfillment (DF) Onboarding Team plays a crucial role in integrating vendors into our DF processes and systems. This encompasses candidate validation, account setup, vendor training, and the transition to operations management. As a Senior Program Manager for DF Onboarding, you will oversee the integration of EU vendors into the DF program for a key strategic group.

Your enthusiasm for continuous innovation in integration processes will drive you to enhance vendor experiences and streamline onboarding procedures.

Key Responsibilities:

  • Lead strategic initiatives across various product categories, collaborating with partner teams to establish long-term business and strategic objectives.
  • Enhance automation by equipping vendors with superior self-service tools.
  • Collaborate with the DF Tech/Product Team and Retail to facilitate both long-term and tactical planning.
  • Drive continuous improvement initiatives alongside Carriers, Vendors, Customer Service, and Retail teams to enhance customer and vendor experiences.
  • Work with the team to refine tracking and monitoring processes to boost efficiency.
  • Analyze and enhance the DF integration process for First Party Amazon Carriers and Third Party partners across all EU marketplaces.
  • Prepare and lead operational calls, business reviews, and workshops, proactively advising Amazon leadership on critical situations and planned mitigation strategies.
Basic Qualifications
  • Bachelor's degree
  • Experience in program or project management
  • Proficient in using data and metrics to drive improvements
  • Proven track record in owning program strategy and delivering results to senior leadership
Preferred Qualifications
  • Master's degree or MBA in business, operations, human resources, or related fields
  • Experience in leading process enhancements
  • Skilled in implementing repeatable processes and driving automation or standardization

Amazon is committed to creating a diverse workforce, which we believe is essential for our success. We base our hiring decisions on your experience and skills, valuing your passion for discovery, innovation, and simplification. Protecting your privacy and data security is a top priority for Amazon. Please refer to our Privacy Notice for more information on how we handle personal data.

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