Senior Program Manager, Vendor Integration

vor 4 Wochen

Munich, Bayern, Deutschland Amazon TA Vollzeit

Overview: Have you ever wondered how products reach customers swiftly? The Amazon Supply Chain Optimization Technologies (SCOT) team is at the forefront of making this happen.

Our innovations ensure that customers receive their desired products at competitive prices, faster than any other service. We develop the technology that powers Amazon's operations for millions of customers globally.

The Direct Fulfillment (DF) Onboarding Team plays a crucial role in integrating vendors into the DF systems and processes. This includes candidate validation, account setup, vendor training, and transitioning to operations management. As a Senior Program Manager in DF Onboarding, you will oversee the integration of EU vendors into the DF program for a key strategic group.

Key Responsibilities:

  • Lead significant projects across diverse product categories, collaborating with various partner teams to establish long-term business and strategic goals.
  • Enhance automation by equipping vendors with improved self-service tools.
  • Collaborate with the DF Tech/Product Team and Retail to develop both long-term and tactical plans.
  • Drive continuous improvement initiatives with Carriers, Vendors, Customer Service, and Retail teams to enhance customer and vendor experiences.
  • Work with the team to refine tracking and monitoring of the integration pipeline to boost efficiency.
  • Analyze and enhance the DF integration process for First Party Amazon Carriers and Third Party partners across all EU marketplaces.
  • Prepare and lead operational calls, business reviews, and workshops, proactively advising leadership on critical situations and their potential impacts.

Basic Qualifications:

  • Bachelor's degree
  • Experience in program or project management
  • Proficiency in using data and metrics to drive improvements
  • Experience in owning program strategy and communicating results to senior leadership

Preferred Qualifications:

  • Master's degree or MBA in business, operations, human resources, or related fields
  • Experience in leading process enhancements
  • Experience in implementing standardized processes and driving automation

Amazon is committed to diversity and inclusion. We value your skills and experiences, and we prioritize the protection of your privacy and data security.

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