Technical Support Specialist

vor 4 Wochen


Essen, Nordrhein-Westfalen, Deutschland heads in motion GmbH & Co. KG Vollzeit
Position Overview

We are seeking a dedicated IT Support User Helpdesk professional to contribute to our dynamic team at heads in motion GmbH & Co. KG. This role is pivotal in ensuring seamless technical support for our users.

Key Responsibilities
  • Provide comprehensive technical assistance to users, addressing their inquiries and resolving issues.
  • Install and manage essential technical components within the practice.
  • Oversee the IT infrastructure, ensuring optimal performance and reliability.
  • Collaborate effectively with the 2nd Level Support team to escalate and resolve complex issues.
Qualifications

The ideal candidate will possess:

  • A solid background in IT support.
  • Strong understanding of TCP/IP, Firewalls, Routing, and VPN technologies.
  • Experience with Windows operating systems.
  • Excellent communication skills, enabling effective interaction with users.
What We Offer

This position provides an attractive compensation package, opportunities for professional development, and a supportive work environment that fosters growth and collaboration.

For further details, please reach out to us.



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