Technical Field Service Specialist
vor 2 Wochen
We are seeking a highly motivated and experienced Technical Field Service Technician to join our team at the ADI Centre of Excellence. As a key member of our technical support team, you will be responsible for delivering exceptional customer service and technical support to our customers across the Fire & Security industry.
Key Responsibilities- Collaborate with our internal technical team to provide support to customers and sales teams.
- Work closely with Field Sales & Key Accounts to offer value-added technical services, including site surveys, project design, technical product demonstrations, and training.
- Provide on-site commissioning, post-sales technical support, and remote support to customers.
- Diagnose technical issues, determine solutions, and document processes.
- Develop and maintain positive relationships with customers, colleagues, and stakeholders.
- University degree or equivalent in a relevant field.
- Proven experience in a similar technical support role within the electronics industry.
- Fluency in German and English.
- Excellent communication, interpersonal, and problem-solving skills.
- Ability to work independently and as part of a team.
- Attractive employment conditions.
- Opportunity to work independently and develop your skills.
- Varied area of responsibility and good development opportunities.
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