Field Service Technician
Vor 4 Tagen
**Job Summary**
We are seeking a highly motivated and experienced Field Service Technician to join our team at Resideo. As a Technical Field Service Technician, you will be responsible for delivering exceptional customer service and technical support to our customers.
**Key Responsibilities:**
- Work closely with our internal technical team to provide support to customers and sales teams.
- Provide technical product demonstrations, site surveys, project and system design, and pre-configuration services to customers.
- Develop and deliver classroom-based training courses to customers and internal teams.
- Diagnose errors or technical problems and determine proper solutions.
- Produce timely and detailed service reports.
- Document processes and follow all company procedures and protocols.
- Cooperate with technical teams and share information across the organization.
- Comprehend customer requirements and make appropriate recommendations.
- Build positive relationships with customers.
**Requirements:**
- University degree or equivalent.
- Experience in a similar technical support role within the electronics industry.
- Fluency in German and English.
**What We Offer:**
- Attractive employment conditions.
- Opportunity to work independently.
- A varied area of responsibility.
- Good development opportunities.
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