Field Service Technician
Vor 5 Tagen
The ADI Centre of Excellence is seeking a highly motivated and experienced Field Service Technician to join our team. As a Field Service Technician, you will be responsible for delivering exceptional customer service and technical support to our customers.
Key Responsibilities:- Provide technical support to customers and sales teams
- Work closely with Field Sales & Key Accounts to provide value-added technical services
- Conduct site surveys, project and system design, technical product demonstrations, and develop and deliver classroom-based training courses
- Pre-configure and onsite commissioning of products
- Provide post-sales technical support both remotely and onsite
- Diagnose errors or technical problems and determine proper solutions
- Produce timely and detailed service reports
- Document processes and follow company procedures and protocols
- University degree or equivalent
- Experience in a similar technical support role within the electronics industry
- Fluency in German and English
- Attractive employment conditions
- Opportunity to work independently
- A varied area of responsibility
- Good development opportunities
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