Customer Service Representative for a Mobile Network Provider
vor 2 Wochen
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative for a Mobile Network Provider. As a key member of our sales and support team, you will be responsible for delivering exceptional customer experiences and driving sales growth.
Key Responsibilities:- Customer Support: Provide personalized support to customers via phone, email, and in-person, addressing their queries and concerns in a professional and courteous manner.
- Sales and Upselling: Identify opportunities to upsell and cross-sell 1&1 mobile products, ensuring customers receive the best possible solutions for their needs.
- Relationship Building: Foster long-term relationships with customers, understanding their needs and preferences to deliver tailored solutions.
- Training and Development: Participate in internal training courses to enhance your skills and knowledge, staying up-to-date with industry trends and best practices.
- Sales Experience: Previous sales experience or a willingness to learn and develop your sales skills.
- Professionalism and Teamwork: Demonstrate professionalism, a positive attitude, and strong teamwork skills, working collaboratively with colleagues to achieve sales targets.
- Communication Skills: Possess excellent communication and interpersonal skills, able to effectively communicate with customers, colleagues, and management.
- Competitive Salary: A competitive salary with ongoing bonuses, reflecting your hard work and dedication.
- Continuous Development: Opportunities for continuous professional development, including training courses and workshops, to enhance your skills and knowledge.
- Inspirational Work Environment: A dynamic and supportive work environment, encouraging teamwork, innovation, and growth.
- Career Growth: Potential for career growth within the company, with opportunities to take on new challenges and responsibilities.
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Gladbeck, Nordrhein-Westfalen, Deutschland Nothelle Call Center Services GmbH VollzeitJob Overview:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative for a Mobile Network Provider. As a key member of our sales and support team, you will be responsible for delivering exceptional customer experiences and driving sales growth.Key Responsibilities:Customer Support: Provide...
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