X-Ray Application Support Specialist

vor 4 Wochen


Erlangen, Bayern, Deutschland Siemens Healthineers AG Vollzeit
About the Role

We are seeking a highly skilled X-Ray Application Support Specialist to join our team at Siemens Healthineers AG. As a key member of our global team, you will play a critical role in supporting our customers, application specialists, and service technicians in the EMEA region in solving complex problems on our systems.

Key Responsibilities
  • Analyze requests from customers and provide solutions or develop workarounds via telephone, email, or remote session
  • Report system problems to the Headquarters Support Center, follow up, and provide final solutions to our customers
  • Collaborate with cross-functional teams to resolve technical issues and improve system performance
Requirements
  • Bachelor's degree in radiography or a related medical field
  • Several years of experience with our customers' daily clinical workflows in relation to Diagnostic Radiography / Fluoroscopy examinations and associated interventions
  • Profound user knowledge of Siemens Healthineers XP products, especially radiography and fluoroscopy systems
  • Basic knowledge of RIS, PACS, and DICOM Standard
What We Offer

As a valued member of our team, you will have the opportunity to work with a global organization that is shaping the future of healthcare. We offer a dynamic and flexible work environment, with opportunities for professional growth and development. Our team is passionate about delivering exceptional customer service and support, and we are committed to making a positive impact in the lives of our customers.



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