Aktuelle Jobs im Zusammenhang mit Customer Success and Expansion Leader - Hamburg, Hamburg - Plancraft GmbH
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Head of Customer Success
vor 2 Wochen
Hamburg, Hamburg, Deutschland Plancraft GmbH VollzeitAbout the RoleWe are seeking a highly skilled and experienced Head of Customer Success to join our team at Plancraft GmbH. As a key member of our organization, you will be responsible for leading our Customer Success team and driving strategic initiatives to ensure customer satisfaction and retention.Key ResponsibilitiesLead and manage the Customer Success...
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Principal Customer Success Manager
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Hamburg, Hamburg, Deutschland OneStream Software VollzeitAbout the RoleOneStream Software is seeking a highly skilled Principal Customer Success Manager to join our team. As a key member of our customer success organization, you will be responsible for driving customer adoption, expansion, and satisfaction across our complex customer base.Key ResponsibilitiesPartner with sales and customer success teams to deliver...
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Head of Customer Success
vor 1 Monat
Hamburg, Hamburg, Deutschland Plancraft GmbH VollzeitAbout the RoleWe are seeking a highly skilled and experienced Head of Customer Success to lead our Customer Success Team at Plancraft GmbH. As a key member of our leadership team, you will be responsible for driving customer success strategies, building and developing our team, and ensuring our customers achieve their goals.Key ResponsibilitiesDevelop and...
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Head of Customer Success
vor 1 Monat
Hamburg, Hamburg, Deutschland Plancraft GmbH VollzeitAbout the RoleWe are seeking a highly skilled and experienced Head of Customer Success to lead our Customer Success Team at Plancraft GmbH. As a key member of our leadership team, you will be responsible for driving customer success strategies, building and developing our team, and ensuring our customers achieve their goals.Key ResponsibilitiesDevelop and...
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Virtual Customer Success Partner
vor 4 Wochen
Hamburg, Hamburg, Deutschland SAP VollzeitAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our Virtual Customer Success team as a Virtual Customer Success Partner. In this role, you will be responsible for managing the overall customer relationship, engaging with customers, and driving customer success.Key ResponsibilitiesManage customer relationships and...
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Virtual Customer Success Partner
vor 1 Monat
Hamburg, Hamburg, Deutschland SAP VollzeitAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our Virtual Customer Success team as a Virtual Customer Success Partner. In this role, you will be responsible for managing the overall customer relationship, engaging with customers, and driving customer success.Key ResponsibilitiesManage customer relationships and...
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Head of Customer Success
vor 1 Monat
Hamburg, Hamburg, Deutschland Plancraft GmbH VollzeitAbout the RoleWe are seeking a highly skilled and experienced Head of Customer Success to lead our Customer Success Team at Plancraft GmbH. As a key member of our leadership team, you will be responsible for driving customer success strategies, building and developing our team, and ensuring our customers achieve their goals.Key ResponsibilitiesDevelop and...
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Head of Customer Success
vor 1 Monat
Hamburg, Hamburg, Deutschland Plancraft GmbH VollzeitAbout the RoleWe are seeking a highly skilled and experienced Head of Customer Success to lead our Customer Success Team at Plancraft GmbH. As a key member of our leadership team, you will be responsible for driving customer success strategies, building and developing our team, and ensuring our customers achieve their goals.Key ResponsibilitiesDevelop and...
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Head of Customer Success
vor 1 Woche
Hamburg, Hamburg, Deutschland plancraft GmbH VollzeitAbout the RoleWe are seeking a highly skilled Head of Customer Success to join our team at plancraft GmbH. As a key member of our organization, you will play a crucial role in scaling our company to become the leading contractor operating system in Europe.As the Head of Customer Success, you will be responsible for leading our Customer Success team and...
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Head of Customer Success
vor 2 Wochen
Hamburg, Hamburg, Deutschland plancraft GmbH VollzeitCustomer Success at plancraft GmbHWe are seeking a highly skilled Customer Success professional to join our team at plancraft GmbH. As the Head of Customer Success, you will play a crucial role in scaling our company to become the leading craftsmen software in Europe.Key Responsibilities:Lead the Customer Success team and develop a data-driven approach to...
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Sales and Customer Success Manager
vor 2 Wochen
Hamburg, Hamburg, Deutschland Mindspace VollzeitAbout MindspaceWe are a leading flexible workspace provider with a growing presence in Europe, Israel, and the US. Our design-led office spaces and on-demand offerings cater to the evolving needs of enterprise companies, startups, and entrepreneurs.As a Sales Manager at Mindspace, you will be responsible for driving sales growth and customer success. Your...
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Virtual Customer Success Partner
vor 3 Wochen
Hamburg, Hamburg, Deutschland SAP VollzeitAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our Virtual Customer Success team as a Virtual Customer Success Partner. In this role, you will be responsible for managing the overall customer relationship, engaging with customers, and driving customer success.Key ResponsibilitiesManage customer relationships and...
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Virtual Customer Success Partner
vor 3 Wochen
Hamburg, Hamburg, Deutschland SAP VollzeitAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our Virtual Customer Success team as a Virtual Customer Success Partner. In this role, you will be responsible for managing the overall customer relationship, engaging with customers, and driving customer success.Key ResponsibilitiesManage customer relationships and...
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Customer Success Manager: German Speaking
vor 1 Woche
Hamburg, Hamburg, Deutschland RoomRaccoon VollzeitWe are seeking a highly skilled Customer Success Manager to join our team in Germany. As a German speaking professional, you will be responsible for driving customer satisfaction, retention, and growth in the DACH region.Your key responsibilities will include:Developing and executing strategies to improve customer experience and satisfactionBuilding strong...
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Hamburg, Hamburg, Deutschland plancraft GmbH VollzeitDeine Herausforderung bei plancraftWir suchen einen engagierten Customer Success Manager:in mit Schwerpunkt Value Expansion, der unsere bestehenden Kunden unterstützt und neue Möglichkeiten für Umsatzsteigerung identifiziert.Als Teil unseres Teams wirst du:Vertragsmanagement durchführen und Upselling-Potenziale identifizierenKundenanalysen durchführen,...
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Hamburg, Hamburg, Deutschland plancraft GmbH VollzeitDeine HerausforderungWir suchen einen erfahrenen Customer Success Manager:in mit Schwerpunkt Value Expansion, der unsere bestehenden Kunden unterstützt und neue Umsatzpotenziale identifiziert.Als Teil unseres Teams wirst du:Vertragsmanagement durchführen und Upselling-Potenziale identifizierenKundenanalysen durchführen, um Chancen für die...
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Hamburg, Hamburg, Deutschland plancraft GmbH VollzeitDeine HerausforderungWir suchen einen erfahrenen Customer Success Manager:in mit Schwerpunkt Value Expansion, der unsere bestehenden Kunden unterstützt und neue Umsatzpotenziale identifiziert.Als Teil unseres Teams wirst du:Vertragsmanagement durchführen und Upselling-Potenziale identifizierenKundenanalysen durchführen, um Chancen für die...
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Virtual Customer Success Partner
vor 2 Wochen
Hamburg, Hamburg, Deutschland SAP VollzeitAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our Virtual Customer Success team as a Virtual Customer Success Partner. In this role, you will be responsible for managing the overall customer relationship, engaging with customers, and driving customer success.Key ResponsibilitiesManage customer relationships and...
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Head of Customer Success
vor 1 Woche
Hamburg, Hamburg, Deutschland plancraft GmbH VollzeitCustomer Success Role OverviewAt plancraft GmbH, we're on a mission to revolutionize the craft & construction industry with our straightforward software. As the Head of Customer Success, you'll play a crucial role in scaling our company to become the #1 craftsmen software in Europe.Key Responsibilities:Team Leadership and Development: Scale the Customer...
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Customer Success Manager
vor 1 Woche
Hamburg, Hamburg, Deutschland Simon-Kucher VollzeitCustomer Success ManagerWe are seeking a highly skilled Customer Success Manager to join our team at Simon-Kucher. As a key member of our team, you will be responsible for designing and executing customer success plans, enabling our clients to become successful with our software and providing insights on tool usage and performance.You will develop and lead...
Customer Success and Expansion Leader
vor 2 Monaten
We are seeking a seasoned Customer Success professional to lead our Customer Success Team and drive growth through strategic initiatives and roadmaps. As the Head of Customer Success and Growth, you will play a crucial role in scaling our company to become the leading contractor operating system in Europe.
Key Responsibilities- Team Leadership and Development: Scale the Customer Success team, lead the hiring of new colleagues, and be responsible for onboarding and knowledge sharing to ensure team efficiency, quality, and customer satisfaction.
- Data-Driven Customer Success: Ensure all decisions within the Customer Success team are data-driven, leveraging insights to guide strategic decisions that enhance customer satisfaction and team performance.
- Cross-Functional Collaboration: Foster close collaboration with the Product team to align on customer needs and experiences, ensuring the Product team has a deep understanding of customer feedback and challenges.
- Performance Monitoring and Reporting: Work closely with senior management to ensure customer success strategies are fully integrated with company-wide goals, establishing KPIs and other performance metrics to measure the success of Customer Success activities.
- At least 7 years of Customer Success experience, with a significant portion in a leadership role within a fast-paced startup environment.
- Proven track record of managing large teams and driving significant results in a dynamic environment.
- Entrepreneurial mindset with the ability to adapt quickly and lead by example, demonstrating courage in making difficult decisions.
- Fluent in German and English.
We are a team of passionate, committed individuals who are determined to realize our vision of becoming Europe's leading contractor operating system. We foster a culture of direct feedback, continually exchanging knowledge and using today's lessons to shape tomorrow's success. We offer a dynamic and agile work environment, top-tier technology, and a relocation bonus.
