Client Support Specialist

vor 1 Monat


Berlin, Berlin, Deutschland Matera GmbH Vollzeit

Overview:

As a Client Support Specialist at Matera GmbH, you will play a crucial role in shaping the development of a brand-new team. Join us in a dynamic work environment, either in the office or through a flexible hybrid model, working full-time.

Responsibilities

Your Contributions at Matera:

  • Providing guidance and assistance to clients on a variety of inquiries
  • Routing incoming requests to the appropriate teams
  • Implementing smart automation for existing processes
  • Establishing a knowledge base for frequently asked questions
Qualifications

What You Bring to the Table:

  • You approach challenges with creativity and persistence until you find the ideal solution
  • You enjoy engaging with people
  • Previous experience in real estate, legal matters, or accounting is advantageous but not essential
  • You possess excellent German language skills and can communicate effectively in English

At Matera, we are committed to equality and diversity. You are welcome here just as you are.

Benefits

Your Future with Us:

  • Competitive compensation plus attractive equity options
  • Matera Benefits: discounted membership for the Urban Sports Club, meal vouchers, monthly public transport subsidies
  • Autonomous work with creative freedom
  • Rapid learning curve in a growing SaaS startup
  • A motivated team where enjoyment is also a priority :)

Our Mission:

At Matera, our mission is to enhance the experience of property owners. We enable them to manage their properties transparently and effortlessly or to entrust the entire management process to us, saving them significant time and money. Since our inception in the French market in 2017, we have been improving the lives of numerous property owners daily. We have also made a remarkable entry into the German market since 2021 with an ambitious team.

Are you interested in collaborating with us to scale our operations in the German market?



  • Berlin, Berlin, Deutschland MILES Mobility GmbH Vollzeit

    Client Support Specialist (f/m/x/d) - German or Dutch speakingMILES Mobility GmbH is expanding its operations and is seeking a dedicated Client Support Specialist to enhance our team in a full-time capacity.Your Key ResponsibilitiesServe as the primary contact for all client inquiriesAssist clients with various concerns related to ongoing rentals, our fleet,...


  • Berlin, Berlin, Deutschland MILES Mobility GmbH Vollzeit

    Client Support Specialist (f/m/x/d) - German or Dutch speakingMILES Mobility GmbH is expanding its operations and is in search of a dedicated Client Support Specialist to become an integral part of our team in a full-time capacity.Your ResponsibilitiesServe as the primary contact for all customer inquiriesAssist clients with a variety of concerns related to...


  • Berlin, Berlin, Deutschland McMakler GmbH Vollzeit

    Become a Part of the McMakler Team as a Client Support SpecialistMcMakler GmbH stands at the forefront of the real estate sector, transforming the landscape with a dedicated team of over 350 professionals throughout Germany and a central hub in Berlin comprising 250 specialists. We merge local knowledge with a digital sales approach to simplify property...


  • Berlin, Berlin, Deutschland HelloFresh Vollzeit

    Company OverviewAt HelloFresh, we are dedicated to transforming the way individuals approach meal preparation. Since our inception in 2011 in Berlin, we have emerged as the leading global provider in the meal kit industry, motivating countless home chefs worldwide each week.Position SummaryAs a Client Support Specialist, you will play a crucial role in...


  • Berlin, Berlin, Deutschland Teleperformance Greece Vollzeit

    Join Our Esteemed Customer Support TeamTeleperformance Greece is proud to partner with Canon, a renowned leader in professional and consumer imaging solutions. We are excited to offer career opportunities for tech-savvy individuals who are eager to provide exceptional customer assistance for a range of imaging products including printers, photocopiers, and...


  • Berlin, Berlin, Deutschland HRS Recruitment Services Vollzeit

    Role Overview The position involves engaging with clients through various communication channels, including phone and email. The specialist will provide consultation regarding product offerings and ensure that particular cases receive focused attention. Key Responsibilities Maintain accurate records of client interactions and case updates in the system....


  • Berlin, Berlin, Deutschland Aaron Vollzeit

    Exciting Opportunity for Client Success Specialist at AaronJoin a prominent organization in AI-driven healthcare communication as a Client Success Specialist. With a robust international presence, we are committed to enhancing healthcare experiences globally.We are seeking a dedicated individual to become part of our Client Success team. As a Client Success...


  • Berlin, Berlin, Deutschland Matera GmbH Vollzeit

    Überblick:Als Client Support Specialist bei Matera GmbH hast du die Möglichkeit, den Aufbau eines neuen Teams aktiv mitzugestalten. Du kannst in einem flexiblen hybriden Arbeitsmodell oder im Büro arbeiten.AufgabenbereichDeine Verantwortung bei Matera:Beratung und Unterstützung der Kunden bei unterschiedlichen AnliegenKoordination der eingehenden...


  • Berlin, Berlin, Deutschland rebuy Vollzeit

    Are you eager to contribute to a mission focused on creating a positive impact on our environment? At rebuy, pioneers in the sustainable reuse of electronics and media, we invite you to join our dedicated team. Our mission is to advocate for circular living by giving products a second life, thereby minimizing resource consumption and curbing unnecessary...


  • Berlin, Berlin, Deutschland HelloFresh Vollzeit

    Company OverviewAt HelloFresh, we are dedicated to transforming the way individuals approach meal preparation. Since our inception in 2011 in Berlin, we have emerged as the leading provider in the meal kit industry, inspiring countless home chefs around the world each week.Position SummaryAs a Client Support Specialist, you will play a crucial role in...


  • Berlin, Berlin, Deutschland HRS Recruitment Services Vollzeit

    Role Overview The position involves engaging with clients through various communication channels, including phone and email. You will be responsible for advising clients on product offerings and providing tailored support for unique cases. Key Responsibilities Maintain up-to-date records of client interactions within the system. Address and resolve customer...


  • Berlin, Berlin, Deutschland Doctolib Vollzeit

    Join Our Mission at DoctolibAre you passionate about providing guidance to clients or looking to embark on a career in customer support as a newcomer? Doctolib is seeking to enhance its team and collaborate closely with all internal departments by hiring a Customer Support Representative (x/f/m). Your Responsibilities You will assist and guide healthcare...


  • Berlin, Berlin, Deutschland Doctolib Vollzeit

    Join Our Mission at DoctolibAre you passionate about providing guidance to clients or looking to embark on a career in customer support as a newcomer? Doctolib is seeking to enhance its team and collaborate closely with all internal departments by hiring a Customer Support Representative (x/f/m). Your Responsibilities You will assist and guide healthcare...


  • Berlin, Berlin, Deutschland Dow Jones Vollzeit

    Job DescriptionClient Engagement SpecialistJob SummaryWe are seeking a highly skilled Client Engagement Specialist to join our team at Dow Jones. As a Client Engagement Specialist, you will be responsible for managing all renewal aspects of our relationships with a defined set of customers.Key ResponsibilitiesDevelop and execute a retention strategy for...


  • Berlin, Berlin, Deutschland Dow Jones Vollzeit

    Job DescriptionClient Engagement SpecialistJob SummaryWe are seeking a highly skilled Client Engagement Specialist to join our team at Dow Jones. As a Client Engagement Specialist, you will be responsible for managing all renewal aspects of our relationships with a defined set of customers.Key ResponsibilitiesDevelop and execute a retention strategy for...


  • Berlin, Berlin, Deutschland Dow Jones Vollzeit

    Job DescriptionJob Title: Client Engagement SpecialistJob Summary:We are seeking a highly skilled Client Engagement Specialist to join our team at Dow Jones. As a Client Engagement Specialist, you will be responsible for managing all renewal aspects of our relationships with a defined set of customers. Your primary goal will be to retain existing contract...


  • Berlin, Berlin, Deutschland Aroundhome Vollzeit

    Outbound Customer Service SpecialistBecome a part of our dynamic team at Aroundhome as an Outbound Customer Service Specialist. Leverage your customer service expertise to foster enduring connections with clients seeking their perfect home enhancement solutions.Manage outbound communications with prospective clients and assist them in identifying suitable...

  • IT Support Specialist

    vor 2 Wochen


    Berlin, Berlin, Deutschland Herrmann Personaldienste GmbH Vollzeit

    IT Support SpecialistHerrmann Personaldienste GmbH is seeking a committed IT Support Specialist to become part of a prominent IT service provider in Europe. Our client delivers cutting-edge IT solutions to a variety of leading companies and offers numerous benefits to its workforce.Why join us?Exceptional working environment at one of Europe's largest IT...

  • IT Support Specialist

    vor 1 Monat


    Berlin, Berlin, Deutschland Herrmann Personaldienste GmbH Vollzeit

    IT Support SpecialistHerrmann Personaldienste GmbH is seeking a committed IT Support Specialist to become part of a prominent IT service provider in Europe. Our client delivers cutting-edge IT solutions to a variety of leading companies and offers numerous benefits to its workforce.Why join us?Exceptional working environment at one of Europe's largest IT...


  • Berlin, Berlin, Deutschland HRS Recruitment Services Vollzeit

    Role Overview The position involves effective communication with clients through various channels, including phone and email. You will be responsible for advising clients on our offerings and providing tailored support for unique cases. Key Responsibilities Maintain accurate records of client interactions and case updates in the system. Address and resolve...