Bilingual Client Support Specialist

vor 1 Monat


Berlin, Berlin, Deutschland HRS Recruitment Services Vollzeit

Role Overview

The position involves engaging with clients through various communication channels, including phone and email. You will be responsible for advising clients on product offerings and providing tailored support for unique cases.

Key Responsibilities

  • Maintain up-to-date records of client interactions within the system.
  • Address and resolve customer inquiries and challenges by delivering precise and effective solutions.
  • Offer general support and guidance in troubleshooting to both clients and partners.

Qualifications

  • Fluency in Spanish is essential.
  • Proficient in English (C1 level).
  • Strong computer skills are required.
  • Prior experience in customer service is advantageous.
  • Results-oriented with excellent communication abilities.
  • Previous relevant experience will be viewed favorably.

Benefits

  • Attractive salary package.
  • Relocation incentives.
  • Supportive and friendly work environment.
  • Comprehensive initial training.
  • Performance bonuses.
  • Significant opportunities for both professional and personal growth within a rapidly expanding organization.
  • Convenient office location.


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