Aktuelle Jobs im Zusammenhang mit Customer Support Specialist - Erfurt, Thüringen - wu personal GmbH
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Apple Support Specialist
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Technical Support Specialist
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Technical Support Specialist
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IT Specialist Application Management
vor 2 Monaten
Erfurt, Thüringen, Deutschland Bechtle VollzeitAbout the RoleWe are seeking a highly skilled IT Specialist to join our team in Application Management. As an IT Specialist, you will be responsible for analyzing and documenting customer-specific applications in a production-critical manufacturing environment.Key Responsibilities:Analyze and document customer-specific applications in a production-critical...
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IT Specialist Application Management
vor 4 Wochen
Erfurt, Thüringen, Deutschland Bechtle VollzeitAbout the RoleWe are seeking a highly skilled IT Specialist to join our team in Application Management. As an IT Specialist, you will be responsible for analyzing and documenting customer-specific applications in a production-critical manufacturing environment.Key Responsibilities:Analyze and document customer-specific applications in a production-critical...
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IT Specialist Application Management
vor 2 Monaten
Erfurt, Thüringen, Deutschland Bechtle VollzeitAbout the RoleWe are seeking a highly skilled IT Specialist to join our team in Application Management. As an IT Specialist, you will be responsible for analyzing and documenting customer-specific applications in a production-critical manufacturing environment.Key Responsibilities:Analyze and document customer-specific applications in a production-critical...
Customer Support Specialist
vor 3 Monaten
Als Fachkräfte im Bereich IT-Personal und kaufmännische Dienstleistungen im Rahmen der Arbeitnehmerüberlassung sowie im Dienstvertrag, unterstützen wir renommierte nationale und internationale IT-Unternehmen.
Für den IT-Service Desk unseres Kunden, einem führenden herstellerunabhängigen IT-Dienstleister mit globaler Präsenz, suchen wir mehrere Customer Support Specialists (m/w/d) in Teilzeit (20h/Woche) für den 1st Level Support.
Customer Support Specialist (m/w/d) IT Hotline (Teilzeit 20h/Woche - 90% remote) - Die Position kann nach der Einarbeitung bis zu 90% aus dem Homeoffice durchgeführt werden -
JOBPROFIL - ID 9752
AUFGABEN
- Entgegennahme von Supportanfragen über Telefon, Ticketsystem und E-Mail
- Unterstützung des 1st Level Supports bei der Analyse und Lösung technischer Probleme auf First-Level-Support Niveau
- Dokumentation der Supportvorgänge im Ticketsystem
- Erster Ansprechpartner (m/w/d) für IT-bezogene Anfragen und Probleme der Anwender (m/w/d)
- Bereitschaft zu regelmäßigen Office Days in der Lokation des Auftraggebers
- Mindestens 0,5 Jahre Erfahrung als Customer Support Specialist (m/w/d), Call Center Mitarbeiter (m/w/d) oder Service Mitarbeiter (m/w/d) in einem Kundenservice, Service Center oder einer Kunden Hotline
- Kenntnisse im Umgang mit einem Ticketsystem bzw. einem Call Center Ticketing-System
- IT-Affinität, auch IT-Quereinsteiger (m/w/d) mit ausbaufähigen Grundkenntnissen im IT-Bereich
- Kenntnisse im Bereich Windows und der Microsoft Office Produktpalette
- Gute bis sehr gute Deutschkenntnisse in Wort und Schrift
- Polizeiliches Führungszeugnis und die Bereitschaft zur Teilnahme an einer Sicherheitsüberprüfung
- Tarifgebundener Vertrag (GVP)
- Festes Monatsgehalt inklusive übertariflicher Bezahlung
- Projektzulage ab dem ersten Einsatztag
- Urlaubs- und Weihnachtsgeld nach GVP
- Vergütung nach Equal-Pay-Modell
- Mitarbeiterempfehlungsprogramm
- Langfristige Kundeneinsätze
- Hohe Übernahmequote beim Kunden