IT Support Specialist
vor 4 Wochen
Provide Essential IT Support to Our Facilities
AWO Landesverband Thüringen e. V. is seeking a dedicated and skilled IT Support Specialist to join our team. In this role, you will play a vital part in ensuring the smooth operation of our IT infrastructure by providing first- and second-level support to our users.
Your Responsibilities- Offer remote technical assistance using various tools and platforms.
- Diagnose and resolve a wide range of IT issues effectively.
- Manage and maintain both client software and hardware systems.
- Administer user accounts and permissions securely.
We are committed to providing our employees with a supportive and rewarding work environment. Here's what you can expect:
- A diverse and independent work setting that encourages initiative.
- Competitive compensation with annual salary increases.
- Guaranteed annual bonuses to recognize your contributions.
- Comprehensive benefits package including JobRad and retirement contributions.
- Support in finding childcare or eldercare solutions.
- Opportunities for professional development and growth.
- Health management programs to promote well-being.
To excel in this role, you should possess the following qualifications:
- An IT qualification or equivalent practical experience.
- Proven experience in phone support and ticket systems.
- Solid understanding of M365, Active Directory, and Fileserver technologies.
- Excellent customer service skills and a helpful demeanor.
- Strong communication and teamwork abilities.
- A valid driver's license for occasional field visits.
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