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Product Operations Lead

vor 3 Monaten


Munich, Bayern, Deutschland Celonis Vollzeit

About Celonis:

Celonis stands as the global frontrunner in Process Mining technology and is recognized as one of the fastest-growing SaaS companies worldwide. We are committed to enhancing productivity by embedding data and intelligence at the heart of business operations, and we are looking for talented individuals to contribute to this mission.

The Team:

The Product Operations team is an integral part of our Product & Engineering division, reporting directly to the Product Chief Operating Officer. Our primary goal is to facilitate the scalability of our product management function. We achieve this by implementing consistent cross-functional practices and frameworks, such as roadmap planning, product launches, and feature requests. Additionally, we execute programs and projects that empower product managers to manage their responsibilities efficiently while aggregating valuable business, customer, and market insights.

The Role:

This position focuses on integrating product analytics within the product organization, significantly influencing how product teams leverage quantitative insights in their daily operations. You will play a pivotal role in fostering analytical rigor within the product organization, which will have a lasting impact across Celonis. Collaborating with an experienced analytics team in the engineering division, you will help manage product signals and drive a focus on business metrics throughout the Product & Engineering organization.

Unique Aspects of the Role:

This role presents a unique opportunity to:

Utilize Our Own Product: We prioritize using our own product for analytics, allowing you to become an expert user of the Celonis platform. This collaboration with engineers and product managers provides unparalleled insights into our software and offers flexibility in your career trajectory. Experience a Steep Learning Curve: Working closely with a seasoned analytics team will expose you to valuable feedback and mentorship, enhancing your professional growth.

Responsibilities:

Initiate analytics processes within product teams and assist them in developing their analytics capabilities. Implement enhancements for existing analytics assets. Collaborate with product managers to ensure accurate analytics signals are collected. Stay informed about new features and ensure they are reflected in our adoption metrics. Maintain the product hierarchy effectively. Establish a process for gathering analytics requirements throughout the product development lifecycle. Create a robust feedback loop between the product organization and the analytics team for requirements gathering.

Qualifications:

Minimum of 2 years of experience working in a global team environment. At least 1 year of experience in product management or related domains. Over 2 years of experience in program or project management. Proven experience managing complex projects with multiple stakeholders and tight deadlines, preferably in a software context. Demonstrated operational rigor and a successful track record in cross-functional project management. Familiarity with analytics work, ideally with hands-on experience using Celonis software or similar tools. Strong communication skills, capable of engaging both technical and non-technical audiences. Proficient verbal and written communication skills in English.

Desired Soft Skills:

Ownership: A proactive approach to problem-solving, taking initiative to drive projects forward. Interpersonal Skills: High empathy and the ability to engage and lead cross-functional teams towards common objectives. Product Mindset: A strategic thinker who prioritizes initiatives based on customer needs while delivering value through effective processes. Project Management Expertise: Strong skills in structuring complex projects and establishing effective governance. Domain Knowledge: A background in Product Operations with experience in establishing key processes.

What We Offer:

The opportunity to work with cutting-edge process mining technology. Commitment to your personal and professional development through various growth initiatives. Competitive compensation and benefits, including equity options and comprehensive health support. A supportive environment promoting physical and mental well-being. A diverse and inclusive team culture. A clear set of guiding principles that shape our operations.

About Us:

Since our inception in 2011, Celonis has empowered numerous leading companies to achieve significant operational improvements. Our Process Intelligence platform leverages advanced process mining technology and AI to provide organizations with a comprehensive understanding of their processes. With headquarters in Munich and New York, we have a global presence with offices worldwide.

Celonis is an equal opportunity employer, dedicated to fostering an inclusive workplace for all employees.