Service Delivery Manager
vor 2 Monaten
Als Experten für IT-Personal und kaufmännische Fachkräfte im Rahmen der Arbeitnehmerüberlassung sowie im Dienstvertrag, unterstützen wir namhafte nationale und internationale IT-Unternehmen.
Unser Kunde ist eines der drei größten IT-Systemhäuser Deutschlands mit 3.000+ MitarbeiterInnen an 30+ Standorten in Europa und USA und bietet hervorragende Entwicklungsmöglichkeiten in einem zukunftsorientierten Unternehmen.
Im Auftrag unseres Kunden suchen wir zum nächstmöglichen Zeitpunkt mehrere Mitarbeiter (m/w/d) für das AufgabengebietService Delivery Manager (m/w/d)
AUFGABEN- Steuerung / Sicherstellung des IT-Betriebes (Administration und 1,5/2nd Level Support)
- Schnittstelle zum Kunden PM
- Regelmäßige Service / Ticketreview
- Abstimmung mit Service Factory Berlin und Onsite Support Team für IMAC Leistungen
- Incident / Problem Mgmt
- Monitoring und Reporting des vereinbarten Servicelevels
- Steuerung von Changes - Prozessoptimierung
- Dokumentationsreview und Re-Strukturierung historisch gewachsener Inhalte
- Sehr gute ITIL Kenntnisse
- Erfahrung im Bereich Serviceprozessmodellierung und Optimierung (end-to-end) tech
- IT-Infrasturktur und IT Operationserfahrung
- Führung SD und SysOPs Team (dezentral)
- 5-10MA PM Kenntnisse wünschenswert
- Jira und Confluence Kenntnisse
- Deutsch C1
- Zertifikat wünschenswert ITIL Foundation, PRINCE2, Cobit
- Tarifgebundener Vertrag (GVP)
- Festes Monatsgehalt inklusive übertarifliche Bezahlung
- Projektzulage ab dem ersten Einsatztag
- Urlaubs- und Weihnachtsgeld nach GVP
- Vergütung nach Equal-Pay-Modell
- Mitarbeiterempfehlungsprogramm
- Langfristige Kundeneinsätze
- Hohe Übernahmequote beim Kunden
-
Berlin, Deutschland Delivery Hero VollzeitJob Description We are looking for a Manager, IT Service Delivery to lead the IT Service Delivery function for the foodora markets based in Berlin. This role is vital in maintaining high service standards and acting as a key interface between IT Service Delivery and other departments, such as Infrastructure. About the team & position: The Europe...
-
Berlin, Deutschland Delivery Hero VollzeitJob DescriptionWe are looking for a Manager, IT Service Delivery to lead the IT Service Delivery function for the foodora markets based in Berlin. This role is vital in maintaining high service standards and acting as a key interface between IT Service Delivery and other departments, such as Infrastructure. About the team & position:The Europe IT Service...
-
Berlin, Deutschland Delivery Hero VollzeitJob DescriptionWe are looking for a Manager, IT Service Delivery to lead the IT Service Delivery function for the foodora markets based in Berlin. This role is vital in maintaining high service standards and acting as a key interface between IT Service Delivery and other departments, such as Infrastructure. About the team & position:The Europe IT Service...
-
Service Delivery Manager
vor 4 Wochen
Berlin, Deutschland Get Your Tech Talent VollzeitKey job characteristics: Location: BerlinType: Full time hybrid/onsiteLanguages: German (min.B2/C1) and English Dear Applicant for our client public sector company we are looking for a skilled Service Delivery Manager responsible for overseeing and managing the delivery of highquality services (IT mainly) to our clients. This role requires a deep...
-
Service Delivery Manager
Vor 2 Tagen
Berlin, Deutschland Hansen Technologies VollzeitService Delivery Manager (m/w/d)About The RoleExciting opportunity for an experienced Service Delivery Manager to join our Service Delivery Management Team at one of our offices in southern- and east-Germany. Take a key role in driving success! As a Service Delivery Manager (m/w/d), you manage and support client projects, ensuring smooth operations and...
-
Business Operations Manager
vor 4 Wochen
Berlin, Berlin, Deutschland Delivery Hero VollzeitAt Delivery Hero, we are looking for a skilled Business Operations Manager to lead our Logistics Product Operations team and drive exceptional customer experiences. This role will oversee key business metrics such as Delivery Time, UTR, and CPO, working to maximize the potential of our product stack. As a vital connector between Operations and Product/Tech,...
-
Performance Specialist
vor 6 Monaten
Berlin, Deutschland Delivery Hero VollzeitPerformance Specialist - Service Operations Service Operations plays a pivotal role within foodora and Yemeksepeti, which are part of Delivery Hero, a global leader in online food ordering and delivery services. Service Operations in EU and Turkey consists of three hubs in which multiple countries are delivering world-class services to our customers,...
-
IT-Service-Delivery-Fachmann
Vor 4 Tagen
Berlin, Berlin, Deutschland L&W CONSOLIDATION GmbH VollzeitBeschreibung der Position">IT Service Delivery ManagerIn dieser Rolle übernehmen Sie die Verantwortung für die IT-Infrastruktur einer großen Kundenumgebung im Bildungsbereich. Dabei geht es um 700 Standorte, 6000 Thin Clients, 2000 Drucker und 1500 Switches.Sicherstellen und steuern Sie den IT-Betrieb (Administration sowie 1,5/2nd Level Support) für ein...
-
Technical Lead for Scalable Delivery Platforms
Vor 4 Tagen
Berlin, Berlin, Deutschland Delivery Hero VollzeitWe are seeking a seasoned Software Engineer with a passion for building innovative delivery platforms to join our team at Delivery Hero.About the RoleThis is an exciting opportunity for a skilled engineer to lead the development of our next-generation platform, focusing on scalability and high concurrency. You will be responsible for defining software...
-
Global Product Strategy Manager
vor 4 Wochen
Berlin, Berlin, Deutschland Delivery Hero VollzeitJob Summary:We are seeking a skilled Global Product Strategy Manager to join our team at Delivery Hero. As a key member of our organization, you will be responsible for developing and executing a comprehensive product strategy that drives business growth and success.Key Responsibilities:Develop and communicate a clear, long-term product strategy aligned with...
-
Senior Delivery Project Manager
vor 4 Wochen
Berlin, Berlin, Deutschland Axway VollzeitOverviewWe are seeking a seasoned Senior Project Manager to join our team at Axway. This role involves managing the delivery of OnPrem and Cloud services to achieve high customer satisfaction and trust.Key Responsibilities:Ensure that Axway's MFT technology is successfully deployed in line with the defined architectureOverall customer management and...
-
Senior Delivery Project Manager
vor 6 Monaten
Berlin, Deutschland Axway VollzeitOverview In 2023, we are pursuing our ambitions to continue to enable organizations' digital transformation. We are looking for our new Senior Project Manager MFT to join Axway's family. Are you ready? Join us now!! Together we can. Together we will. Axway is an enterprise integration company that's been around for over 20 years to digitally...
-
Technical Delivery Manager
vor 6 Monaten
Berlin, Deutschland AKQA Inc VollzeitTechnical Delivery Manager At AKQA we believe in the imaginative application of art and science to create beautiful ideas, products and services. With an entrepreneurial and collaborative approach, we design innovative brand campaigns, adaptive digital services and applications that capture the imagination, delivering impressive returns for our...
-
Project Delivery Manager
vor 4 Wochen
Berlin, Berlin, Deutschland carbmee GmbH VollzeitAbout the RoleWe are seeking an experienced Project Delivery Manager to oversee, plan, and ensure the execution of technical projects with our Engineering and Product teams. If you have a strong understanding of project management methodologies and proficiency in project management software, this could be the ideal opportunity for you.As a key member of our...
-
Delivery Executive
vor 3 Monaten
Berlin, Deutschland Sopra Steria VollzeitAs a Delivery Executive, you will be responsible for Service and Programme Delivery. You are expected to perform the following tasks to a high standard, taking ownership and leadership to optimise business performance and secure profitable outcomes. **What you will be doing**: - Understand business drivers and programme or service nuances relevant to the...
-
Director, Workplace Solutions/workplace Services
vor 3 Monaten
Berlin, Deutschland Delivery Hero Vollzeit**Company Description** As the world’s leading local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech but driven by people. As one of Europe’s largest tech platforms, we enable ambitious talent to deliver solutions that create impact within our...
-
Senior Product Manager, AdTech
vor 3 Wochen
Berlin, Deutschland Delivery Hero VollzeitJob Description We are looking for a (Senior) Product Manager to join the Central AdTech team on our journey to always deliver amazing experiences. AdTech Platform Management accelerates innovation and extends the utility of common use cases through a comprehensive suite of services for campaign creation, tracking, and management across existing and...
-
Director, Workplace Solutions/workplace Services
vor 3 Monaten
Berlin, Deutschland Delivery Hero Vollzeit**Company Description** As the world’s leading local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech but driven by people. As one of Europe’s largest tech platforms, we enable ambitious talent to deliver solutions that create impact within our...
-
Senior Product Manager(Technical)
vor 3 Wochen
Berlin, Deutschland Delivery Hero VollzeitJob Description We are looking for an experienced and passionate Senior Product Manager(Technical) - Platform(all genders) for fixed term to lead the product vision, strategy, and roadmap for our critical Authentication, Authorization, and Auditing (AAA) services. These services, encompassing Authentication, Security Token Service (STS), Identity &...
-
SAP AMS Service Delivery Manager
vor 3 Monaten
Berlin, Erfurt, Ettlingen, Frankfurt a. M., Hamburg, Köln, München, Stuttgart, Wolfsburg, Deutschland NTT DATA Deutschland SE VollzeitIT's your turn to enter new spaces. NTT DATA gehört zu den weltweit führenden Dienstleistern für Business- und IT-Lösungen. Mit Weitsicht und Innovationskraft schaffen wir außergewöhnliche Lösungen auf dem Weg in eine nachhaltige und vernetzte Zukunft. Wir bauen das SAP Application Management Services (AMS) Business weiter aus - dabei spielst Du...