Service Delivery Manager

vor 11 Stunden


Berlin, Deutschland Hansen Technologies Vollzeit

Service Delivery Manager (m/w/d)


About The Role

Exciting opportunity for an experienced Service Delivery Manager to join our Service Delivery Management Team at one of our offices in southern- and east-Germany. Take a key role in driving success

As a Service Delivery Manager (m/w/d), you manage and support client projects, ensuring smooth operations and platform expansion. Your expertise in service management and stakeholder collaboration drives our success in the energy sector.


About You

You are a highly enthusiastic individual with strong proven experience in service management, consulting, or general stakeholder management between business and IT, as well as:

  • Experience in the energy sector or IT services
  • Strong verbal and written communication skills.
  • Ability to lead, manage, and motivate people.
  • Effective presentation of ideas and concepts to groups


Key Responsibilities

  • Managing and supporting projects for active existing clients, including ongoing operations and the expansion of customer platforms.
  • Defining and aligning priorities in close collaboration with clients.
  • Preparation and execution of management and customer communications, including regular meetings such as service reviews.
  • Responsibility for all customer processes on the platform and serving as the escalation point for all customer-related processes


Benefits and Perks

Join us for a rewarding career with competitive compensation, leave entitlements, health coverage, and financial security. Enjoy work-life balance, growth, and recognition for your exceptional performance. Our team will unveil the intricacies of our benefit package during the selection process.

[The benefits and perks are subject to regional variation.]


Company Overview

Hansen Technologies (ASX: HSN) is a global software and services provider, serving energy, water/utilities, and telecommunications industries. With customers in 80+ countries, we foster collaboration across 36 global offices. From 5G advancements to renewable energy transitions, we empower customers to overcome challenges, innovate, and drive new business models.


Contact Us

If you possess the desired skills and enthusiasm, please “Apply Now”.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Visit our website at hansencx.com for more information.



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