OPERATIONS AND CUSTOMER SERVICE SPECIALIST
Vor 4 Tagen
Your mission Processing leasing and financing applications - from checking the documents to preparing the final contract activation Guiding customers through the digital application process - e.g. support with questions, logging cases in CRM Checking documents and creditworthiness information - for completeness and plausibility Coordination with external partners (e.g. Schufa, banks, leasing companies) for smooth contract processing Customer support throughout the entire leasing life cycle - from application to vehicle delivery, contract changes to termination or damage reports in coordination with our leasing partners Processing incoming inquiries and tickets - independent resolution of inquiries and, if necessary, customer communication until clarification General back office and administrative tasks to ensure smooth processes in day-to-day business Your profile Enthusiasm for new (financial) technologies as well as cars and customer service Completed commercial apprenticeship/studies or comparable qualification with experience in the areas of operations or customer service Experience in the car financing or leasing industry and an understanding of the associated processes is an advantage High customer focus and excellent communication skills, especially in direct customer contact Analytical thinking and solution-oriented approach, paired with a strong understanding of processes Confidence in using digital tools and a quick grasp of new systems You have at least C1 language skills in German and English? Optional: experience with Atlassian tools (Jira, Confluence) or Slack Why us? Collaboration in a passionate team that wants to achieve great things through transparency, appreciation and respect We enable hybrid working: Onboarding and workshops on site in Berlin, Vienna and Zurich depending on the topic Brand new Apple workstation equipment Educational and relaxed after-work events with colleagues from the DACH region in Zurich and Berlin Attractive salary based on your experience and skills LeaseTeq is an innovative FinTech with Swiss roots and an international team of 40+ experts. Our software is revolutionizing car financing for car manufacturers, dealers, mobility platforms and banks. Thanks to our solution, customers can complete financing applications in just 15 minutes - making long waits and the tedious sending of documents a thing of the past. Join a dynamic, technology-driven company - right now, in the exciting phase of our market entry in Germany.
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Country Customer Service
vor 1 Woche
Berlin, Deutschland Bruno Interior GmbH Vollzeit**About the role** As Country Customer Service & Operations Specialist NL, you will be responsible for managing the daily operations of our activities in the Dutch market. You will be the first point of contact for our customers as well as logistics and delivery partners. You strive to achieve a stellar experience for our customers and help establish the...
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Country Customer Service
vor 1 Woche
Berlin, Deutschland Bruno Interior GmbH Vollzeit**About the role** As Country Customer Service & Operations Specialist France, you will be responsible for managing the daily operations of our activities in the French market. You will be the first point of contact for our customers as well as logistics and delivery partners. You strive to achieve a stellar experience for our customers and help establish...
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French Customer Service Specialist Banking
vor 2 Wochen
Berlin, Deutschland Workstation Customer Care VollzeitAre you passionate about providing amazing customer service? Do you want to be a Customer Service Specialist in your field? Do you want to be part of the French Banking Revolution and help them give amazing service to their French customers? Then read on! For our client we are looking for Customer Service Specialists (M/F/d) who display outstanding...
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Customer Service Specialist
vor 1 Woche
Berlin, Berlin, Deutschland Pontoon Solution Vollzeit 45.000 € - 55.000 € pro JahrCompany DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role for a Customer Service Specialist located in Berlin, Germany. The Customer Service Specialist will be responsible for providing support to customers, ensuring customer satisfaction, maintaining proper phone etiquette, and enhancing the overall customer...
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OPERATIONS AND CUSTOMER SERVICE SPECIALIST
vor 2 Wochen
Berlin, Deutschland LeaseTeq AG VollzeitDeine Aufgaben Bearbeitung von Leasing- und Finanzierungsanträgen – von der Prüfung der Unterlagen bis zur Vorbereitung der finalen Vertragsaktivierung Begleitung von Kunden durch den digitalen Antragsprozess – z.B. Unterstützung bei Fragen, Protokollierung von Fällen im CRM Prüfung der Unterlagen und Bonitätsinformationen — auf Vollständigkeit...
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Customer Service Specialist
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Berlin, Deutschland sennder Vollzeitsennder is Europe’s leading digital freight forwarder. In the traditional logistics industry, we are moving fast to digitize and automate all road logistics processes. We move trucks with the power of data to unlock endless and sustainable capacity at exceptional quality. Get to know us better by rev\*\* iewing our " " pres \*\*entation. We are a growing...
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Berlin, Deutschland JPMorgan Chase & Co. VollzeitExcited by the opportunity to build innovative digital retail banking products and services in a start-up environment, backed by one of the leading financial service providers worldwide? Join us at JPMorgan & Chase Co. at our newest European hub for Chase bank, located in the heart of Berlin. In this exciting chapter of continued growth and expansion for...
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Entry Level Operations and Customer Service
vor 2 Wochen
Berlin, Deutschland Zeitview Vollzeit**Zeitview** is the leading intelligent aerial imaging company for high-value infrastructure, providing businesses with actionable, real-time insights to recover revenue, reduce risk and improve build quality. We serve customers in the solar, wind, insurance, construction, real estate, and critical infrastructure industries. Trusted by the largest...
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Customer Service Advisor
vor 1 Woche
Berlin, Berlin, Deutschland JPMorgan Chase Vollzeit 80.000 € - 120.000 € pro JahrExcited by the opportunity to build innovative digital retail banking products and services in a start-up environment, backed by one of the leading financial service providers worldwide? Join us at JPMorgan & Chase Co. at our newest European hub for Chase bank, located in the heart of Berlin. In this exciting chapter of continued growth and expansion for...
