Fraud Operations Specialist
vor 2 Wochen
Excited by the opportunity to build innovative digital retail banking products and services in a start-up environment, backed by one of the leading financial service providers worldwide? Join us at JPMorgan & Chase Co. at our newest European hub for Chase bank, located in the heart of Berlin. In this exciting chapter of continued growth and expansion for Chase, we’re looking for a passionate Fraud Operations Specialist - Customer Contact who will be a vital part of our team, dedicated to safeguarding our customers and the company from fraudulent activities.As a Fraud Operations Specialist - Customer Contact, your role will involve identifying and mitigating fraud risks, ensuring our customers' security and peace of mind. Join our innovative team and contribute to our commitment to deliver exceptional service while combating fraud. Take this opportunity to make a meaningful impact and grow with us in the fight against fraud.Job Responsibilities:Investigate suspected fraud cases, analysing information to uncover patterns and risks.Provide empathetic support to fraud victims, guiding and assisting them if needed.Employ strong problem-solving skills to assess complex fraud cases.Build and maintain strong customer relationships while safeguarding the bank's assets.Manage high-pressure situations with composure, making informed decisions to protect customer interests.Stay updated on the latest fraud trends, continuously enhancing knowledge through professional development.Required qualifications, capabilities and skills:Ability to identify fraud and related financial crime risks and take appropriate steps to mitigate them.Investigative mindset.Excellent communication skills.A strong sense of empathy as well as a creative, and outside-of-the-box mindset.Championing process and product improvements for colleagues and customers.Growth mindset and a passion for learning and self-development.Fluent in German and English.Preferred qualifications, capabilities and skills:Previous experience working within Banking/Financial Service institution in a fraud related role.Experience in identifying fraud and related financial crime risks, and take the appropriate steps to mitigate the risks.Knowledge of the German regulatory framework and best practice regarding fraud prevention.
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Fraud Operations Specialist
vor 1 Woche
Berlin, Berlin, Deutschland JPMorgan Chase Vollzeit 60.000 € - 80.000 € pro JahrExcited by the opportunity to build innovative digital retail banking products and services in a start-up environment, backed by one of the leading financial service providers worldwide? Join us at JPMorgan & Chase Co. at our newest European hub for Chase bank, located in the heart of Berlin. In this exciting chapter of continued growth and expansion for...
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Fraud Operations Specialist
Vor 5 Tagen
Berlin, Berlin, Deutschland JPMorganChase Vollzeit 50.000 € - 80.000 € pro JahrJOB DESCRIPTIONExcited by the opportunity to build innovative digital retail banking products and services in a start-up environment, backed by one of the leading financial service providers worldwide?Join us at JPMorgan & Chase Co. at our newest European hub for Chase bank, located in the heart of Berlin. In this exciting chapter of continued growth and...
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Fraud Operations Specialist
Vor 3 Tagen
Berlin, Deutschland JPMorganChase Vollzeit**JOB DESCRIPTION** Excited by the opportunity to build innovative digital retail banking products and services in a start-up environment, backed by one of the leading financial service providers worldwide? Join us at JPMorgan & Chase Co. at our newest European hub for Chase bank, located in the heart of Berlin. In this exciting chapter of continued growth...
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Team Lead
Vor 7 Tagen
Berlin, Deutschland Klarna VollzeitOn our path to becoming the world’s favorite way to shop, we’re assembling an unparalleled global talent network, accelerating individual careers, and disrupting entire industries. We are on a mission to liberate humanity from all the meaningless time spent managing their purchases and finances, so they can do more of what they love. We’re in search of...
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Fraud Operations Specialist
Vor 7 Tagen
Berlin, Deutschland Klarna VollzeitOn our path to becoming the world’s favorite way to shop, we’re assembling an unparalleled global talent network, accelerating individual careers, and disrupting entire industries. We are on a mission to liberate humanity from all the meaningless time spent managing their purchases and finances, so they can do more of what they love. We’re in search of...
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Fraud Operations Specialist
Vor 3 Tagen
Berlin, Deutschland JPMorganChase VollzeitExcited by the opportunity to build innovative digital retail banking products and services in a start-up environment, backed by one of the leading financial service providers worldwide? Join us at JPMorgan & Chase Co. at our newest European hub for Chase bank, located in the heart of Berlin. In this exciting chapter of continued growth and expansion for...
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Berlin, Deutschland JPMorgan Chase & Co Vollzeit**JOB DESCRIPTION** Excited by the opportunity to build innovative digital retail banking products and services in a start-up environment, backed by one of the leading financial service providers worldwide? Join us at JPMorgan & Chase Co. at our newest European hub for Chase bank, located in the heart of Berlin. In this exciting chapter of continued growth...
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Complex Fraud Specialist
Vor 3 Tagen
Berlin, Deutschland JPMorganChase Vollzeit**JOB DESCRIPTION** Excited by the opportunity to build innovative digital retail banking products and services in a start-up environment, backed by one of the leading financial service providers worldwide? Join us at JPMorgan & Chase Co. at our newest European hub for Chase bank, located in the heart of Berlin. In this exciting chapter of continued growth...
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Senior Specialist
Vor 7 Tagen
Berlin, Deutschland On AG Vollzeit**In short**: We're a dynamic, global company on the journey to become the most premium global sportswear brand built on innovation, design, and sustainability. Committed to igniting the human spirit through movement. As we continue to expand rapidly, ensuring the integrity and security of our operations is paramount. That's why we're seeking an experienced...
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Card Fraud Operations Manager
Vor 5 Tagen
Remote, Germany (Berlin), Portugal, United Kingdom, Brazil Gnosis Vollzeit 80.000 € - 120.000 € pro JahrWhat you will do About Gnosis Pay:Gnosis Pay is the first Decentralized Payment Network (DPN), bridging the gap between real-world payments and blockchain transactions. By introducing the first-of-its-kind Visa-certified debit card directly connected to a self-custodial crypto wallet instead of a traditional bank account, Gnosis Pay makes the transition...