Front Of House Supervisor

vor 4 Wochen

Berlin, Deutschland HAGIUS Vollzeit

At HAGIUS, we are looking for a dedicated and detail-oriented Front of House Supervisor to lead our team in managing day-to-day operations on either a part-time or full-time basis.

HAGIUS is a luxurious gym located in Berlin Mitte, serving as a new haven for well-being and sports at the highest level. Launched in 2021, Hagius offers a range of services including group classes, private training, treatments, and holistic health offerings. Infused with inspiration from art and culture, Hagius is crafted to provide a multi-sensory experience, aligning with the body's biorhythm and seamlessly adapting to our clients' needs.

We are looking for energetic, detail-oriented individuals with a passion for hospitality. We value personal initiative, engagement, a proactive mindset, and original ideas, fostering a work environment that is respectful, considerate, and team-oriented.

Tasks
  • Lead a dynamic team of Front of House employees to ensure the seamless operation of our luxurious studio and its surroundings
  • Foster a supportive environment where your leadership will empower team members to maintain the highest standards of setup, cleanliness, and organization
  • Inspire and guide your team to keep our studio well-stocked with towels, water bottles, equipment, and toiletries, ensuring our guests always feel cared for
  • Create memorable experiences for our guests by coaching your team to provide warm greetings, efficient check-ins, and helpful guidance throughout their visit
  • Share your passion for HAGIUS with our guests through engaging presentations and explanations delivered by your enthusiastic team
  • Empower your team to swiftly and effectively address guest requests and concerns, ensuring every interaction reflects our commitment to excellence
  • Cultivate a safe, clean, and inviting environment by leading your team in the meticulous maintenance of furnishings and equipment
  • Lead by example in ensuring the venue is closed with precision and care, leaving our guests with a lasting positive impression
  • Nurture the professional development of your team by facilitating their attendance at communication meetings and training sessions
  • Encourage a sense of ownership and pride in their work by entrusting your team with meaningful tasks designated by management
  • Uphold our company values and standards with integrity, inspiring your team to do the same in every aspect of their role
Requirements
  • Proven work experience in a similar role demonstrating leadership and success in managing operations effectively
  • Attentive and service-minded attitude, dedicated to providing exceptional experiences for our guests
  • Excellent presentation skills with meticulous attention to detail and a commitment to upholding the highest standards of cleanliness and organization
  • Strong organizational and multitasking abilities, thriving in a fast-paced environment while maintaining efficiency and effectiveness
  • Active listening and effective communication skills in both German and English, enabling seamless interaction with guests and team members
  • Team-oriented mindset, fostering collaboration and cooperation among colleagues to achieve common goals
  • Flexibility to work varying shifts, demonstrating adaptability and commitment to meeting the needs of our dynamic environment

Hagius represents a community dedicated to reshaping our understanding of health. Join our team and become an integral part of this transformation.

Apply now to commence your career journey

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