Technical Support Digital Solutions
Vor 4 Tagen
**Ihre Aufgaben**
- Technischer Support der Kunden bei Fragen zum digitalen Hard
- und Software Portfolio, u.a. bei Konstruk-tionen, Planungen und Fertigungsanfragen
- Software: CARES Visual, Dental Wings, Exocad, 3Shape
- Hardware: Intraoral-Scanner (Dental Wings, Medit und 3Shape), Labor-Scanner (Dental Wings und 3Shape, Medit), 3D-Drucker (RapidShape), Fräsmaschinen (Amann Girrbach)
- Unterstützung der Außendienstmitarbeiter bei produktspezifischen Fragestellungen
- Unterstützung des Produktmanagement beim Entwickeln und Testen neuer der CADCAM-Prozesse
- Monitoring, Statusabfragen und -auskünfte zu CADCAM Konstruktionen in der zentralen Produktionsstätte
- Hilfestellung bei Systemfragen zu Scan and Shape, Createch und den CADCAM Materialien
- Createch Abwicklung der Designvorschläge und Bestellungen
- Bearbeitung und Abwicklung des Reparaturprozesses der Hardware
- Teilnahme an Schulungen und an Fort
- und Weiterbildungsmaßnahmen
- Allgemeine Kommunikation mit dem Support Competence Center und den zentralen Produktionsstätten
- Support für Deutschland, Österreich, Tschechien und Ungarn
**Ihre Qualifikationen**:
- Ausbildung/Studium: zahntechnische Ausbildung
- Weiterbildung: Teilnahme an fortlaufenden Produkt
- und Workflow-Trainings
- Erfahrung: CAD/CAM, insb. Intraoral
- & Labor-Scanner, 3D-Druck und Fräsmaschinen
- Sprachen: deutsch, englische Kenntnisse
- Erfahrung im Umgang mit dem digitalen Workflow in der Zahntechnik sowie
- Software-Kenntnisse im Bereich CARES Visual, Dental Wings, Exocad und 3Shape
- Teamfähigkeit, kommunikationsfreudig, gutes Ausdrucksvermögen, Belastbarkeit und Flexibilität
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.
**Employment Type**:Full Time
**Alternative Locations**:Germany : Freiburg
**Travel Percentage**:0 - 20%
**Requisition ID**:11265
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