Exams Resource Deployment Assistant

vor 2 Monaten

Berlin, Deutschland British Council Vollzeit

Exams Resource Deployment Assistant

**Date**:16 Sep 2024

**Location**: Berlin, European Union, DE

**Company**:British Council

We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide.

We work directly with individuals to help them gain the skills, confidence and connections to transform their lives and shape a better world in partnership with the UK. We support them to build networks and explore creative ideas, to learn English, to get a high-quality education and to gain internationally recognised qualifications.

Working with people in over 200 countries and territories, we are on the ground in more than 100 countries. In 2021-22 we reached 650 million people.

**Country**: Germany
**Department**: Country/Cluster
**Contract type**: Indefinite Contract
**Duration**: Indefinite Contract

**Gross Monthly Salary**:2,558.00€

**Role Purpose & Context**:
The purpose of this role is to assist with the planning and tracking of exams capacity requirements against demand to handover to test day teams in geographies for delivery. The role will support the translation of demand into capacity/resource requirements for examiners and venue staff to fully optimise operations and margins while maintaining service levels maximising agility and ensuring contingency. The role will assist with the deployment of the right mix and profile of examiners and venue staff for test day delivery using BOSS and other relevant systems. The role will also assist in the test day staff work reconciliation and payment. This post will support recruitment and management of examiners and venue staff. This role will be part of the Cluster Resource Pool Management Team and will deliver services to all countries in the EU exams north cluster, with a day-to-day focus on the sub-cluster in which the role is situated. This role will be required to maintain remote relationships within cluster/geographies and ensure counterparts understand requirements to execute to plan on test day.

**Challenges & Accountabilities**:

- Communicating effectively when working virtually.
- Scheduling and managing venue staff as per deadlines.
- Working on short notice.
- Providing feedback on performance of venue staff.

Product Service Delivery
- Supports planning of VS & Examiner schedules across all products, on a daily basis, using appropriate corporate systems (e.g. BOSS, Plan Exams, EMM, etc.).
- Confirms work schedule, event and travel details to VS and Examiners
- Processes Clock In Clock Out (CICO) solution
- Reports and communicates to operations counterparts in Cluster and countries on VS and Examiner utilisation (pre-test and post-test).
- Maintains up to date VS and Examiner databases in appropriate systems (contact details, training, performance)
- Acts as point of contact for all VS and Examiners, both through Venue Staff and Examiner Portals and off-line.
- Arranges transport for Test Day Staff outside their city of residence (if required)
- Supports VS and Examiner work reconciliation and payments process through BOSS and other relevant systems.
- Supports collection of venue staff personal, fiscal and payment details according to legal requirements and QCA standards.
- Assists in organising and conducting VS performance management activities (spot checks, follow-ups.)
- Assists in management of Examiner quality and compliance framework, including Professional Support Network (PSN).
- Ensures that all venue staff management activities are consistent with key equal opportunities and diversity principles.
- Performs financial duties relevant to the function (e.g. raising POs, processing invoices, etc.).

Relationship & stakeholder management
- Provides information and support regarding VS and Examiner performance for second stage exams enquiries

Risk & compliance
- Follows agreed corporate risk management processes and procedures when delivering services (e.g., child protection, security policies, financial protocols, anti-fraud measures) to protect the interests of the BC and its customers at all times.

Test Day Support
- This role will be part of a team carrying out Duty Officer duties on a rotational basis supporting test day delivery. The test day roster will include some early morning and weekend cover.

**Requirements**:

- Right to live and work in Germany
- Ability to understand compliance regulated procedures.
- Working in a team
- Working in a challenging environment against tight deadlines.
- English language skills to the CEF B2 level
- German language skills to the CEF B2 Level

**Benefits**:

- Christmas Bonus - 6.33% of gross earned from November until October prior to payment in November
- Leave Bonus - 2% of gross earned from May until April prior to payment in May
- Old Age Pension Bonus (as provision towards retirement) - 6% of gross earned from May until April prior to payment in June
- 50€ tax free allowance.

**Closing Date**: Applications will clos

  • Exams Assistant

    vor 1 Monat

    Berlin, Deutschland British Council Vollzeit

    Exams Assistant (Test Day, CMR and Post Exam Processing) Germany **Date**:28 Oct 2024 **Location**: Berlin, European Union, DE **Company**:British Council We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. We work directly with individuals to help them gain the skills,...

  • Human Resources Assistant

    vor 4 Wochen

    Berlin, Berlin, Deutschland Amazon CS Berlin GmbH Vollzeit

    Beschreibung des JobsWir suchen einen Human Resources Assistant, der sich auf die Gestaltung von Mitarbeitererfahrungen spezialisiert hat. Der/die Kandidat/-in sollte ein aufgeschlossenes, handlungsorientiertes und flexibles Problem lösen können, mit großartigen verbalen und schriftlichen Kommunikationsfähigkeiten sowie einer außerordentlichen Liebe zum...

  • Human Resources Assistant

    vor 4 Wochen

    Berlin, Berlin, Deutschland Porsche Digital GmbH Vollzeit

    Porsche Digital GmbH is seeking a highly motivated and organized Human Resources Assistant to join its People & Culture Circle. As a Student Partner, you will play a vital role in providing HR support to students in Berlin and Ludwigsburg.Key Responsibilities:Support the core area of Human Resources within the People & Culture CircleManage the employee...

  • Human Resources Assistant

    vor 6 Monaten

    Berlin, Deutschland hi!share.that (medialabel network GmbH) Vollzeit

    hi! by medialabel, eine Marke der medialabel network GmbH mit Sitz in Berlin, ist Deutschlands erste Influencer-Tech-Company. Mittels unserer zukunftsweisenden Technologie revolutionieren wir das Influencer Marketing von heute, indem wir auf vitale Brand-to-Creator connections und langfristigen Partnerschaften setzen. Seit 2018 bieten wir bei hi!share.that...

  • Human Resources Assistant

    vor 1 Monat

    Berlin, Berlin, Deutschland Pulse Advertising GmbH Vollzeit

    Wir suchen einen motivierten und organisierten Human Resources Assistant, der unsere Abteilung bei der Personalbeschaffung unterstützt. Du wirst aktiv im operativen und administrativen Tagesgeschäft tätig sein und Einblicke in das Recruiting sowie Employer Branding erhalten.AufgabenDu unterstützt das Team im administrativen Tagesgeschäft und im...

  • Human Resources Assistant, Customer Service Pxt

    vor 3 Monaten

    Berlin, Deutschland Amazon CS Berlin GmbH - C25 Vollzeit

    Experience in human resources - Experience with customer service - High school or equivalent - Experience in confidential environments Das Amazon Customer Service PXT Team sucht eine/-n Human Resources Assistant, der mit allen Aufgaben beispielhafte Mitarbeitererlebnisse schafft. Du passt in unser Team, wenn du ein/-e aufgeschlossen/-e,...

  • Human Resources Assistant

    vor 1 Tag

    Berlin, Berlin, Deutschland Embassy of the United States Berlin Vollzeit

    Embassy of the United States Berlin seeks an experienced Human Resources Assistant to handle payroll matters for the US Mission in Germany. The ideal candidate will have a strong background in personnel management, social security administration, and accounting. Key responsibilities include processing payrolls for locally employed staff and members of the US...

  • Personalsachbearbeiter (m/w/d) / Human Resources (HR) Assistant (m/f/d)

    vor 4 Wochen

    Berlin, Deutschland Embassy of the United States Berlin Vollzeit

    Personalsachbearbeiter (m/w/d) [Offizieller Titel: Human Resources (HR) Assistant (m/f/d)] Wer wir sind Die US-Mission Germany ist aufgrund ihrer wichtigen geografischen Lage und ihrer politischen und wirtschaftlichen Bedeutung in Europa eine der größten diplomatischen Vertretungen der USA. Die US-Mission umfasst die Botschaft in Berlin sowie fünf...

  • Technical Program Manager, TD Deployment Readiness

    vor 5 Monaten

    Berlin, Deutschland Amazon EU SARL (Germany Branch) Vollzeit

    Amazon is seeking an experienced and business oriented Technical Program Manager to lead and execute the deployment readiness activities (product, deployment and operations) for new automation technologies for the continued expansion of our fulfillment network. Technologies include, but are not limited to, mobility robots, manipulation robots, robotics...

  • Engineering Project Manager, Robotics Tech Deployment Readiness

    vor 5 Monaten

    Berlin, Deutschland Amazon EU SARL (Germany Branch) Vollzeit

    Amazon is seeking an experienced and business oriented Engineering Project Manager to lead and execute the deployment readiness activities (product, deployment and operations) for new automation technologies for the continued expansion of our fulfillment network. Technologies include, but are not limited to, mobility robots, manipulation robots, robotics...

  • Assistant to The Human Resources Department

    vor 1 Monat

    Berlin, Deutschland Ärzte ohne Grenzen e.V. Médecins Sans Frontières Vollzeit

    © James Oatway Be Part of the Team Médecins Sans Frontières (MSF) is a private and independent international medical aid organisation. Diversity, open mindedness and mutual respect are of particular importance in our organisation. MSF provides medical aid in more than 70 countries worldwide. The headquarters of the German section of MSF - Ärzte ohne...

  • Human Resources Assistant in Berlin

    vor 4 Wochen

    Berlin, Berlin, Deutschland Pflegia Vollzeit

    Wir suchen eine/n Human Resources Praktikant/in, der/dem es gelingt, ein tolles Arbeitsklima zu schaffen und eine Praktikumsstelle mit Perspektive und guten Verdienstmöglichkeiten zu bieten.Pflegia ist ein innovatives Start-Up, das den Recruiting Markt im Gesundheitswesen intelligent weiterentwickeln wird. Wir suchen nach einer/n Human Resources...

  • Human Resources Assistant

    vor 5 Monaten

    Berlin, Deutschland Amerikanische Botschaft Berlin Vollzeit

    Hiring Path: - Open to the public Who May Apply/Clarification From the Agency: For USEFM - FP is 06. Actual FP salary determined by Washington D.C. Only one Open-to category should remain: - All Interested Applicants / All Sources Security Clearance Required: Public Trust - Background Investigation Appointment Type Permanent Appointment Type...

  • Academic Assistant

    vor 4 Wochen

    Berlin, Berlin, Deutschland Escuela Hertie Vollzeit

    The Escuela Hertie in Berlin is seeking a part-time Teaching Assistant to support the CIVICA Multicampus course on The Future of Europe. This course critically explores the main European policy challenges and is designed and taught jointly by a team of professors from the different partners of the alliance.As a Teaching Assistant, you will attend weekly...

  • Human Resources Assistant

    vor 6 Monaten

    Berlin, Deutschland Amerikanische Botschaft Berlin Vollzeit

    Hiring Path: - Custom Announcement (not open to the public) Who May Apply/Clarification From the Agency: U.S. Citizen Eligible Family Members (USEFMs) - All Agencies Security Clearance Required: Top Secret Clearance Appointment Type Temporary Appointment Type Details: Definite not to Exceed 5 years Marketing Statement: We encourage you to read and...

  • Student Assistant Human Resources

    vor 5 Monaten

    Berlin, Deutschland Hertie School of Governance Vollzeit

    The Hertie School in Berlin prepares exceptional students for leadership positions in government, business, and civil society. The school offers master’s programmes, executive education and doctoral programmes, distinguished by interdisciplinary and practice-oriented teaching, as well as outstanding research. Its extensive international network positions...

  • Lohn- und Gehaltsbuchhalter

    vor 3 Wochen

    Berlin, Deutschland Embassy of the United States Berlin Vollzeit

    Lohn- und Gehaltsbuchhalter (m/w/d) [Offizieller Titel: Human Resources Assistant (Payroll and Social Security) (m/f/d)] Wer wir sind Die US-Mission Germany ist aufgrund ihrer wichtigen geografischen Lage und ihrer politischen und wirtschaftlichen Bedeutung in Europa eine der größten diplomatischen Vertretungen der USA. Die US-Mission umfasst die Botschaft...

  • Lohn- und Gehaltsbuchhalter

    vor 4 Wochen

    Berlin, Deutschland Embassy of the United States Berlin Vollzeit

    Lohn- und Gehaltsbuchhalter (m/w/d) Offizieller Titel: Human Resources Assistant (Payroll and Social Security) (m/f/d) Wer wir sind Die US-Mission Germany ist aufgrund ihrer wichtigen geografischen Lage und ihrer politischen und wirtschaftlichen Bedeutung in Europa eine der größten diplomatischen Vertretungen der USA. Die US-Mission umfasst die Botschaft...

  • Physician Assistant

    vor 6 Monaten

    Berlin, Deutschland AMBOSS Vollzeit

    Hi there, we are AMBOSS, and we are looking for a Physician Assistant to join our educational editorial team and play a crucial role in creating and optimizing content for US PA students. This position is vital for expanding our PA student user base, a key segment for AMBOSS's future growth. You will work closely with our medical editors to develop...

  • Human Resources Assistant

    vor 4 Wochen

    Berlin, Berlin, Deutschland KWS SAAT SE Vollzeit

    For our Global Transaction Center, we are seeking a Working Student HR to support our team with administrative tasks. As a key member of our team, you will be responsible for creating HR-related documents, digitizing and archiving personnel files, and addressing employee inquiries via our ticket system.Your Key Responsibilities:Support the HR team with...