People and Od Assistant
vor 4 Wochen
3
**Main area**
- Human Resources
- **Grade**
- 3
- **Contract**
- Permanent
- **Hours**
- Full time - 37.5 hours per week (9:00 to 17:00. Monday to Friday.)
- **Job ref**
- 331-X0140423-B**Site**
- To be agreed
- **Town**
- to be agreed
- **Salary**
- £22,816 - £24,336 per annum pro rata
- **Salary period**
- Yearly
- **Closing**
- 11/07/2023 23:59''Creating a great place to be cared for and a great place to work''
Job overview
Together, we are creating a great place to be cared for and a great place to work. We are looking for a People and Organisational Development (OD) Assistant to help us achieve this through the operation of our people-centric HR queries service.
‘People-centric’ means a customer focused, responsive and quality service which proves appropriate, timely answers and advice to employee and management queries, providing the best possible customer service experience.
The post holder will be the first point of contact as part of our HR queries service, ensuring that all first-line advice queries are responded to or escalated to a member of the wider People & OD team. The role will include preparation of HR data and information.
Main duties of the job
The HR Queries service provides a responsive service to the organisation on HR queries raised by all employees, including managers. Answers and advice can be on a range of HR topics, including Trust policies, procedures, and national terms & conditions of employment. As part of the HR Queries service, you will be responsible for escalating more complex matters to People & OD Advisors for appropriate resolution and support.
Working for our organisation
We have People & OD offices at Furness General Hospital (FGH) in Barrow, Moor Lane Mills in Lancaster town centre and at Westmorland General Hospital (WGH) in Kendal. We support agile working options, currently operating a blended approach with People & OD colleagues working from home as well as in the office.
Our Trust operates from three main hospitals; Furness General Hospital (FGH), the Royal Lancaster Infirmary (RLI), and Westmorland General Hospital (WGH), as well as a number of community healthcare premises including Millom Hospital and GP Practice, Queen Victoria Hospital in Morecambe, and Ulverston Community Health Centre.
FGH and the RLI have a range of General Hospital services, with full Emergency Departments, Critical/Coronary Care units and various Consultant-led services.
WGH provides a range of General Hospital services, together with an Urgent Treatment Centre, that can help with a range of non-life threatening conditions such as broken bones and minor illnesses.
All three main hospitals provide a range of planned care including outpatients, diagnostics, therapies, day case and inpatient surgery. In addition, a range of local outreach services and diagnostics are provided from community facilities across Morecambe Bay.
Detailed job description and main responsibilities
Person specification
Education and qualifications
Essential criteria
- Good standard of education - 5 GCSE’s including Maths and English (A*-C) or equivalent.
Skills, ability and knowledge
Essential criteria
- Computer literate with knowledge of Microsoft packages eg: Excell, Word and Databases.
Desirable criteria
- IT Experience
Skills, ability and knowledge
Essential criteria
- Excellent Communication Skills
- Organisation and prioritisation skills
Desirable criteria
- Attention to detail
Personal Qualities
Desirable criteria
- Ability to handle confidential information appropriately
- Ability to work well in a team
Experience
Essential criteria
- Administrative / secretarial background
- Competent in all aspects of office administration
Desirable criteria
- HR Administration
**The Behavioural Standards Framework**
Everybody’s responsibility in everything we do
**Stay up to date with the latest news**:
PLEASE NOTE THAT SHORTLISTED APPLICANTS WILL BE CONTACTED BY EMAIL.
The Trust promotes flexible working opportunities where ever possible to enable staff to balance their work and home life. We are committed to Equal Opportunities and aim_ to be Effortlessly Inclusive._
The trust operates a No Smoking Policy.
Only those applicants who demonstrate clearly how they meet our Person Specification will be shortlisted for Interview.
Employer certification / accreditation badges
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