Specialist Aftersales Operations

Wir suchen kluge und innovative Mitarbeiter für Kunden wie Mercedes-Benz, Porsche und Bosch, die etwas bewegen wollen. Wenn Sie gerne in einem dynamischen Team mit flachen Hierarchien arbeiten wollen, freuen wir uns auf Sie! **Ihre Aufgaben**: - Operative Koordination bei Marktanfragen beim Technischen Support und Kundenbeschwerden - Steuerung der Support...

Wir suchen kluge und innovative Mitarbeiter für Kunden wie Mercedes-Benz, Porsche und Bosch, die etwas bewegen wollen. Wenn Sie gerne in einem dynamischen Team mit flachen Hierarchien arbeiten wollen, freuen wir uns auf Sie! **Ihre Aufgaben**: - Operative Koordination bei Marktanfragen beim Technischen Support und Kundenbeschwerden - Steuerung der Support...

The spacious home office model offers a workplace that meets individual needsA working time account so that you can invest your overtime in your free time or have it paid outThe opportunity to recharge your batteries with 30 days of vacation per yearThere is an opportunity to benefit from company benefits that include a variety of offerings from fitness...

We are the brand for forward-thinkers. We celebrate challenging conventions and shaping the future of electric mobility. We focus on the essentials to bring perfection to customers. We make urban life more enjoyable and entertain our customers with new impulses. Ever since smart exists, we rewrite the automotive industry’s rulebook. In the 1990s, we...

**Your tasks**: - Working with different stakeholders to understand their responsibilities within the business - Create a process which outlines what needs to be done when, and by whom - Non-exhaustive list of stakeholders: Product Management, eCommerce, ERP, Pricing, Marketing, PR, Aftersales, IT, R&D, external consultants - Tracking progress of the...

**Your tasks**: - Working with different stakeholders to understand their responsibilities within the business - Create a process which outlines what needs to be done when, and by whom - Non-exhaustive list of stakeholders: Product Management, eCommerce, ERP, Pricing, Marketing, PR, Aftersales, IT, R&D, external consultants - Tracking progress of the...

**Your tasks**: - Develop tools and methods to handle with customer requests or complains on a second level support with transparency, as well as to report on topics that demand internal improvements - Set up processes to collect, track, and analyze customer feedback and suggest improvements based on the insights gathered - Liaise with internal teams, such...

**About Smart Europe** We are the brand for forward-thinkers. We celebrate challenging conventions and shaping the future of electric mobility. We focus on the essentials to bring perfection to customers. We make urban life more enjoyable and entertain our customers with new impulses. Ever since smart exists, we rewrite the automotive industry’s...

**Your tasks**: - Bring Aftersales market launch into a success story, coordinate and facilitate workshops to enable teams to contribute to the overall Aftersales project - Ensure that Agile methodologies as well as roles and responsibilities are well implemented throughout the project and market launch - Proactively looking for improvements within projects...

If you are a digital native, AVANTGARDE Experts is the right place for you! We place exciting positions in the digital industry throughout Germany - from Junior Social Media Manager to Senior Project Manager Digital (m/f/d). Apply now for one of the many positions with our attractive clients!We are filling the following position for our client, a start-up in...

We are the brand for forward-thinkers. We celebrate challenging conventions and shaping the future of electric mobility. We focus on the essentials to bring perfection to customers. We make urban life more enjoyable and entertain our customers with new impulses. Ever since smart exists, we rewrite the automotive industry’s rulebook. In the 1990s, we...

If you are a digital native, AVANTGARDE Experts is the right place for you! We place exciting positions in the digital industry throughout Germany - from Junior Social Media Manager to Senior Project Manager Digital (m/f/d). Apply now for one of the many positions with our attractive clients! We are filling the following position for our client, a start-up...

**My duties** - Develop solutions in a very dynamic environment between different cultures and mindsets in the context of a Joint Venture - Establish processes for Aftersales processes documentation and continuos update - Develop and implement detailed processes for tracking of Aftersales market launch activities Providers according to the legal requirements...

We are the brand for forward-thinkers. We celebrate challenging conventions and shaping the future of electric mobility. We focus on the essentials to bring perfection to customers. We make urban life more enjoyable and entertain our customers with new impulses. Ever since smart exists, we rewrite the automotive industry’s rulebook. In the 1990s, we...

We are the brand for forward-thinkers. We celebrate challenging conventions and shaping the future of electric mobility. We focus on the essentials to bring perfection to customers. We make urban life more enjoyable and entertain our customers with new impulses. Ever since smart exists, we rewrite the automotive industry’s rulebook. In the 1990s, we...

**About this Role**: Based in San Francisco with offices in Stuttgart, Germany, Shaper was founded in 2012 with a mission of making precision cutting easy and accessible to craftspeople everywhere, beginning first with a handheld CNC router called Origin. Today, Shaper supports thousands of woodworkers and craftspeople around the globe with the simple...

**Your tasks**: - You will take customer service to the next level with designing state of the art service contract offering and herewith ensuring an important revenue stream - You design service packages that reach from extended warranty, over carefree service packages, up to inclusion of digital products - You are creating the business case behind our...

We are the brand for forward-thinkers. We celebrate challenging conventions and shaping the future of electric mobility. We focus on the essentials to bring perfection to customers. We make urban life more enjoyable and entertain our customers with new impulses. Ever since smart exists, we rewrite the automotive industry’s rulebook. In the 1990s, we...

**Your tasks**: - Process incoming scheduled orders and purchase orders, review and forward to HQ and vendors - Invoice shipments after customs clearance respectively upon delivery - Organize claims processing with logistics center, 3rd party, HQ and vendors - Respond to parts technical inquiries of logistics center and 3rd party and clarify with HQ if...

Agile working in an innovative, international environmentFlexible working hours with a high proportion of home office hours30 days vacation per year Working time account with overtime compensation Corporate benefitsIf you are a digital native, AVANTGARDE Experts is the right place for you! We place exciting positions in the digital industry throughout...