Aktuelle Jobs im Zusammenhang mit Customer Engagement Operations Specialist - LeinfeldenEchterdingen, Baden-Württemberg - smart Automobile
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vor 1 Monat
Leinfelden-Echterdingen, Baden-Württemberg, Deutschland top itservices AG VollzeitÜber unsDie top itservices AG ist ein kompetenter Partner für Unternehmen, die Unterstützung in ihren IT-Projekten benötigen. Wir bieten umfassende Beratung und vermitteln Fach- sowie Führungskräfte für verschiedene Anstellungen und Projekte.Ihre HerausforderungWir suchen einen engagierten Cloud Operations Specialist (m/w/d), der gemeinsam mit uns...
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Senior Operations Manager
vor 2 Wochen
Leinfelden-Echterdingen, Baden-Württemberg, Deutschland USU Solutions DACH VollzeitAre you ready to take on a new challenge in the IT industry? USU Solutions DACH is seeking a highly skilled Team Lead Service Operation Support to join our team. As a key member of our operations team, you will be responsible for managing a team of specialists and collaborating on strategies to ensure excellent customer satisfaction.Key...
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Senior Operations Manager
vor 3 Wochen
Leinfelden-Echterdingen, Baden-Württemberg, Deutschland USU Solutions DACH VollzeitAre you ready to take on a new challenge in the IT industry? USU Solutions DACH is seeking a highly skilled Team Lead Service Operation Support to join our team. As a key member of our operations team, you will be responsible for managing a team of specialists and collaborating on strategies to ensure excellent customer satisfaction.Key...
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Cloud Operations Specialist
vor 1 Monat
Leinfelden-Echterdingen, Baden-Württemberg, Deutschland top itservices AG VollzeitÜber unsDie top itservices AG ist ein kompetentes und engagiertes Unternehmen, das sich auf die umfassende Beratung von Firmen in ihren IT-Projekten spezialisiert hat. Wir unterstützen unsere Kunden durch die gezielte Vermittlung von Fach- und Führungskräften in Festanstellungen, Projekten oder temporären Einsätzen.Ihre HerausforderungWir suchen einen...
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Team Lead Service Operation Support Specialist
vor 2 Wochen
Leinfelden-Echterdingen, Baden-Württemberg, Deutschland USU Solutions DACH VollzeitAbout the Role:We are seeking a highly skilled and experienced Team Lead to join our Service Operation Support team at USU Solutions DACH. As a Team Lead, you will be responsible for managing a distributed team of specialists across various product domains.Key Responsibilities:Manage a team of specialists in a full-time or part-time capacity, ensuring the...
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Team Lead Service Operation Support Specialist
vor 2 Wochen
Leinfelden-Echterdingen, Baden-Württemberg, Deutschland USU Solutions DACH VollzeitAbout the Role:We are seeking a highly skilled and experienced Team Lead to join our Service Operation Support team at USU Solutions DACH. As a Team Lead, you will be responsible for managing a distributed team of specialists across various product domains.Key Responsibilities:Manage a team of specialists in a full-time or part-time capacity, ensuring the...
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Vice President of Sales and Customer Engagement
vor 1 Monat
Leinfelden-Echterdingen, Baden-Württemberg, Deutschland Shaper Tools GmbH VollzeitAbout the PositionShaper Tools GmbH, a pioneer in precision cutting technology, is on the lookout for a Vice President of Sales and Customer Success. This role is integral to our leadership team, reporting directly to the co-CEO. You will spearhead the global Sales and Customer Success divisions, crafting and implementing robust sales strategies, managing...
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Service Operations Team Lead
vor 2 Wochen
Leinfelden-Echterdingen, Baden-Württemberg, Deutschland USU Solutions DACH VollzeitAbout the Role:We are seeking a highly skilled and experienced Team Lead to join our Service Operation Support team at USU Solutions DACH. As a Team Lead, you will be responsible for managing a distributed team of specialists across various product domains.Key Responsibilities:Manage a team of specialists in a full-time or part-time capacity, ensuring the...
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Service Operations Team Lead
vor 2 Wochen
Leinfelden-Echterdingen, Baden-Württemberg, Deutschland USU Solutions DACH VollzeitAbout the Role:We are seeking a highly skilled and experienced Team Lead to join our Service Operation Support team at USU Solutions DACH. As a Team Lead, you will be responsible for managing a distributed team of specialists across various product domains.Key Responsibilities:Manage a team of specialists in a full-time or part-time capacity, ensuring the...
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Service Operation Support Team Lead
vor 2 Wochen
Leinfelden-Echterdingen, Baden-Württemberg, Deutschland USU Solutions DACH VollzeitAbout the Role:We are seeking a highly skilled and experienced Team Lead to join our Service Operation Support team at USU Solutions DACH. As a Team Lead, you will be responsible for managing a distributed team of specialists across various product domains.Key Responsibilities:Manage a team of specialists in a full-time or part-time capacity, ensuring the...
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Service Operation Support Team Lead
vor 2 Wochen
Leinfelden-Echterdingen, Baden-Württemberg, Deutschland USU Solutions DACH VollzeitAbout the Role:We are seeking a highly skilled and experienced Team Lead to join our Service Operation Support team at USU Solutions DACH. As a Team Lead, you will be responsible for managing a distributed team of specialists across various product domains.Key Responsibilities:Manage a team of specialists in a full-time or part-time capacity, ensuring the...
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Team Lead Service Operation Support
vor 1 Tag
Leinfelden-Echterdingen, Baden-Württemberg, Deutschland USU Solutions DACH VollzeitJobbeschreibungWir suchen einen erfahrenen Team Lead Service Operation Support, der unsere Kunden zufriedenstellen und unsere Serviceorganisation weiterentwickeln möchte.VerantwortlichkeitenManagement eines verteilten Teams aus Spezialisten in verschiedenen ProduktdomänenÜberwachung des Erfolgs des Teams anhand von SLAs und KundenzufriedenheitArbeit mit...
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Team Lead Service Operation Support
vor 1 Tag
Leinfelden-Echterdingen, Baden-Württemberg, Deutschland USU Solutions DACH VollzeitJobbeschreibungWir suchen einen erfahrenen Team Lead Service Operation Support, der unsere Kunden zufriedenstellen und unsere Serviceorganisation weiterentwickeln möchte.VerantwortlichkeitenManagement eines verteilten Teams aus Spezialisten in verschiedenen ProduktdomänenÜberwachung des Erfolgs des Teams anhand von SLAs und KundenzufriedenheitArbeit mit...
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Team Lead Service Operation Support
vor 1 Woche
Leinfelden-Echterdingen, Baden-Württemberg, Deutschland USU Solutions DACH VollzeitDeine HerausforderungWir suchen einen erfahrenen Team Lead Service Operation Support, der unsere Kunden zufriedenstellt und unsere Serviceorganisation weiterentwickelt.Deine AufgabenEin verteiltes Team aus Spezialisten unserer verschiedenen Produktdomänen leiten und überwachen.Die Erfüllung von vertraglichen SLAs und die Kundenzufriedenheit...
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Team Lead Service Operation Support
vor 1 Woche
Leinfelden-Echterdingen, Baden-Württemberg, Deutschland USU Solutions DACH VollzeitDeine HerausforderungWir suchen einen erfahrenen Team Lead Service Operation Support, der unsere Kunden zufriedenstellt und unsere Serviceorganisation weiterentwickelt.Deine AufgabenEin verteiltes Team aus Spezialisten unserer verschiedenen Produktdomänen leiten und überwachen.Die Erfüllung von vertraglichen SLAs und die Kundenzufriedenheit...
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VP of Sales and Customer Success
Vor 3 Tagen
Leinfelden-Echterdingen, Baden-Württemberg, Deutschland Shaper Tools GmbH VollzeitAbout this RoleWe are seeking a highly skilled and experienced VP of Sales and Customer Success to join our leadership team at Shaper Tools GmbH. As a key player in our organization, you will be responsible for leading and managing our global Sales and Customer Success teams, developing and executing effective sales strategies, overseeing Customer Success...
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VP of Sales and Customer Success
Vor 3 Tagen
Leinfelden-Echterdingen, Baden-Württemberg, Deutschland Shaper Tools GmbH VollzeitAbout this RoleWe are seeking a highly skilled and experienced VP of Sales and Customer Success to join our leadership team at Shaper Tools GmbH. As a key player in our organization, you will be responsible for leading and managing our global Sales and Customer Success teams, developing and executing effective sales strategies, overseeing Customer Success...
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Sales Support Specialist
Vor 2 Tagen
Leinfelden-Echterdingen, Baden-Württemberg, Deutschland primion Technology GmbH VollzeitAbout the RoleWe are seeking a highly organized and detail-oriented Sales Support Specialist to join our team at primion Technology GmbH.As a Sales Support Specialist, you will play a crucial role in managing order processing, ensuring data accuracy and completeness, and coordinating tasks with our logistics team.Your ResponsibilitiesProcess and manage sales...
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Sales Support Specialist
Vor 2 Tagen
Leinfelden-Echterdingen, Baden-Württemberg, Deutschland primion Technology GmbH VollzeitAbout the RoleWe are seeking a highly organized and detail-oriented Sales Support Specialist to join our team at primion Technology GmbH.As a Sales Support Specialist, you will play a crucial role in managing order processing, ensuring data accuracy and completeness, and coordinating tasks with our logistics team.Your ResponsibilitiesProcess and manage sales...
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VP of Sales and Customer Success
vor 1 Woche
Leinfelden-Echterdingen, Baden-Württemberg, Deutschland Shaper Tools GmbH VollzeitAbout this RoleWe are seeking a highly experienced VP of Sales and Customer Success to join our leadership team at Shaper Tools GmbH. As a key player in our organization, you will lead and manage the global Sales and Customer Success teams, driving revenue growth and improving customer satisfaction.The ideal candidate will have a proven track record of...
Customer Engagement Operations Specialist
vor 3 Monaten
Ever since smart exists, we rewrite the automotive industry's rulebook. In the 1990s, we undermined the predominant philosophy of 'bigger is better' and designed a revolutionary car.
Since 2020 we are the first car enterprise that switched to 100% electric We aim to transform into a leading player in urban premium, electric & connected mobility provider.
Are you a forward thinker too?Then join us now
Your responsibilities**- You will managing the day-to-day operations in close collaboration with internal teams and external partners
- You will develop tactical and achievable project plans and monitor the delivery against performance measures and milestones
- You will define areas of improvement and align internally for future developments plans based on performance
- You will develop reports and communicate with relevant streams in order to manage operational efficiencies and effectiveness
- You will support the implementation of the department's systems, interfaces, and project management efforts
- You will create workflows, operating procedures and metrics for process improvement
What you bring
- You bring 2+ years' experience in Customer Operations, preferably in customer relationship management, call centre projects or business development (or similar area)
- You have 2+ years of 'Project Management' experience managing complex projects
- You bring 2+ years' experience in a customer focused 'Operations Supervisory' role or similar
- You have a demonstrable passion for 'Customer Operations' and 'Customer Satisfaction'
- You bring excellent knowledge of PM Principles and PM Tools
- You have excellent written and oral communication skills in English (German is a plus)
- You've completed a Bachelor degree in business, marketing, economics or equivalent
We're creating a culture where personal and professional growth are as important as business growth. Together with us, you'll build a diverse and inclusive environment where you feel you belong to.
