Partnerships Operations Intern

vor 7 Monaten

Berlin, Deutschland Parloa Vollzeit

**YOUR MISSION**:
As an **Partnerships Operations Intern** **(f/m/d)**, you will improve our partnerships performance and operational excellence by contributing to strategic projects and support day to day business related to Parloa's Partner Program. You will also collaborate cross functionally with a multitude of internal stakeholders from partnership team to commercial business functions.

**IN THIS ROLE YOU WILL**:

- Assist in building and enhancing our internal partnerships processes.
- Ensure Partnership process documentation is organised and accessible to relevant stakeholders.
- Track and monitor our central Partnerships' KPIs.
- Manage and support ad-hoc requests from the team.
- Create, improve and maintain Salesforce reports and dashboards to continuously provide insights and ensure data-driven decisions making.
- Support the decision making process and implementation of Partner specific tools.

**Our Partnerships Tech-stack**:
Salesforce, Slack, Notion, GSuite

**WHAT YOU BRING TO THE TABLE**:

- Currently enrolled in a university in the field of Business Administration, Business Informatics or related field.
- Able to join us for 40 hours per week for at least 6 months.
- Ability to work onsite at our Berlin or Munich office at least once a week.
- Excellent written and verbal communication skills in English.
- Analytical skills and mindset.
- Proficiency with GSheet or Excel.
- Basic knowledge of Process Documentation.

**NICE TO HAVE**:

- Experience with Salesforce or similar CRM.
- Experience in SaaS or fast-pace dynamic experience.
- Experience in Partnerships, Strategy or Consulting.
- German is a plus.

***WHAT'S IN IT FOR YOU?**:

- Be part of a dynamic, driven team of +20 nationalities with flat hierarchies and collaborative company culture
- Hybrid work environment - we believe in hiring the best talent, no matter where they are based. However, we love to build real connections and want to welcome everyone in the office on certain days. (Job specific, it could be also on-site work)
- Flexible working hours, 28 vacation days per 5 working days and Workation opportunities.
- Regular team events, game nights, and other social activities.
- And last but not least: a beautiful office with flair in the heart of Berlin with all the conveniences, such as adjustable desks, social area, fresh fruits, cereals and drinks.
- Is something missing here? Reach out and let's talk about what else you need for your ideal next growth opportunity.

**Your recruiting process at Parloa**:
Recruiter Video Call Hiring Manager Call Challenge Task Expert interview(s) Meeting the team VP interview

**Why Parloa?**:
Join Parloa in revolutionizing customer communication with Artificial Intelligence We're a leading Conversational AI platform partnering with industry giants like Allianz, Congstar, Swisslife, and HSE. Our mission is to create a comprehensive customer solution for businesses worldwide, and we're committed to achieving this by having people and AI join forces.

We were founded in 2017 in Berlin, and since then we've become one of the most innovative SaaS companies in the market. By leveraging our cutting-edge conversational AI platform, we are enabling businesses to have meaningful conversations with their customers. We're committed to achieving this by combining top-notch technical engineering with innovative leadership and the belief that every single team member can have a massive impact on our future.

By joining Parloa, you'll have the opportunity to be part of a dynamic and innovative team that's revolutionizing an entire industry. We're passionate about growing together and creating opportunities for personal and professional development. With our recent 20 million Series A investment, we're expanding globally and looking for talented individuals to join us on this exciting journey.

Do you have questions about Parloa, the role, or our team before you apply? Please feel free to get in touch with our Hiring Team.

Parloa is committed to upholding the highest data protection standards for our clients' and employees' data. All our employees are instrumental in ensuring the utmost care, GDPR, and ISO compliance, including ISO 27001, in handling sensitive information.
- **We provide equal opportunities to all qualified applicants regardless race, gender, sexual orientation, age, religion, national origin, disability status, socioeconomic background and other characteristics.

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