Client Success Working Student
vor 7 Monaten
As a working student at Emarsys you will dive into the world of Marketing Automation You will be a permanent part of our CSM team and have the chance to further develop your know-how from your studies in practice.
In this role, you will actively support our Client Success Team, which is responsible for building long-term and sustainable customer relationships as well as expanding a portfolio of existing customers. You will take on small projects independently, with your teammates always on hand to offer advice and support.
**YOUR TASKS**
- Take responsibility for the performance of the whole post-sale journey of Digital Segment Clients as determined by customer outcomes and milestone accomplishment
- Serve as primary point of contact for all their commercial requests
- Creation of PowerPoint presentations for customer meetings and internal purposes
- Effectively manage outbound communication on Product Development and engage in outreach activities to digital segment clients
- Deliver Operational Excellency by optimizing processes through automations, and following systems and document
- Provides analytical support and expertise by analyzing account data, and building reports to communicate insights and recommendation to stakeholders
- Conducting business analytics to identify opportunities for growth, efficiency, and optimization
- Work closely and efficiently with cross-functional teams
**YOUR PROFILE**
- Ongoing studies, ideally in the field of business administration or marketing.
- Interest in digital marketing topics and customer experience
- Independent and structured way of working, hands-on mentality, enjoys change, high degree of proactivity
- Sense for numbers and correlations (analytical affinity)
- Experienced use of Excel (data preparation, pivot tables)
- Experienced use of reporting tool (Power BI, Tableau, Qlik Sense)
- Experienced in working with clients
- Very good knowledge of English and German is a plus
- Able to commit to 20 hours a week during school terms
**WHAT WE OFFER**
- An environment with good opportunity for self-development, ability to work independently and grow by learning
- A continuously growing company with an international presence, highly innovative product and a leading market position
- A very dynamic and appreciative corporate culture: positive and open cooperation, ambitious working atmosphere, room for personal initiative
- The opportunity to work closely with our highly motivated and global team to gain practical experience, during vacations also with an increased number of hours.
-
Marketing Working Student
vor 2 Monaten
Berlin, Deutschland Billie - Working Student Interns VollzeitWe are Billie, the leading provider of Buy Now, Pay Later (BNPL) payment methods for businesses, offering B2B companies innovative digital payment services and modern checkout solutions. We are to create a new standard for business payments and have made it our mission to simplify the purchasing experience for all businesses making it a tool for growth. Our...
-
Digital Client Success Working Student
vor 2 Wochen
Berlin, Deutschland emarsys eMarketing Systems VollzeitAs a working student at Emarsys you will dive into the world of Marketing Automation! You will be a permanent part of our DCSM team and have the chance to further develop your know-how from your studies in practice. In this role, you will actively support our Digital Client Success Team, which is responsible for building long-term and sustainable customer...
-
Working Student
vor 7 Monaten
Berlin, Deutschland Billie - Working Student Interns VollzeitWe are Billie, the leading provider of Buy Now, Pay Later (BNPL) payment methods for businesses, offering B2B companies innovative digital payment services and modern checkout solutions. We are to create a new standard for business payments and have made it our mission to simplify the purchasing experience for all businesses making it a tool for growth. Our...
-
Digital Client Success Working Student
vor 3 Monaten
Berlin, Deutschland emarsys VollzeitAs a working student at Emarsys you will dive into the world of Marketing Automation! You will be a permanent part of our DCSM team and have the chance to further develop your know-how from your studies in practice.In this role, you will actively support our Digital Client Success Team, which is responsible for building long-term and sustainable customer...
-
Sales Internship
vor 7 Monaten
Berlin, Deutschland Billie - Working Student Interns VollzeitWe are Billie, the leading provider of Buy Now, Pay Later (BNPL) payment methods for businesses, offering B2B companies innovative digital payment services and modern checkout solutions. We are to create a new standard for business payments and have made it our mission to simplify the purchasing experience for all businesses making it a tool for growth. Our...
-
Working Student Operations
vor 7 Monaten
Berlin, Deutschland Billie - Working Student Interns VollzeitWe are Billie, the leading provider of Buy Now, Pay Later (BNPL) payment methods for businesses, offering B2B companies innovative digital payment services and modern checkout solutions. We are to create a new standard for business payments and have made it our mission to simplify the purchasing experience for all businesses making it a tool for growth. Our...
-
Working Student
vor 7 Monaten
Berlin, Deutschland Lufthansa Innovation Hub GmbH Vollzeitin Berlin APPLY NOW LinkedIn Twitter WhatsApp WeChat Working student - Sales & Customer Success (M/F/d) Fluent German necessary **About us**: At the Lufthansa Innovation Hub, we’re pioneering the future of travel for the Lufthansa Group, the industry, but most importantly for everyone who travels. The landscape of the travel industry is changing. Our...
-
Working Student Client Success
vor 3 Monaten
Berlin, Deutschland emarsys eMarketing Systems VollzeitZur Unterstützung unseres Client Success Teams suchen wir dich! Der Aufbau einer langfristigen und nachhaltigen Kundenbeziehung sowie Betreuung und Ausbau eines Portfolios an Bestandskunden, sind die Hauptaufgaben unseres Client Success Teams. **DEINE AUFGABEN**: - Aufbereitung und Analyse von internen Daten (primär Excel) - Selbständige Erstellung von...
-
Working Student Digital Client Success/marketing
vor 3 Monaten
Berlin, Deutschland emarsys eMarketing Systems VollzeitAls Werkstudent bei Emarsys steigst Du in die Welt der Marketing Automation ein! Du wirst fester Bestandteil unseres DCSM-Teams und hast die Möglichkeit, das im Studium erworbene Know-How in der Praxis weiterzuentwickeln. In dieser Rolle unterstützt du aktiv unser Digital Client Success Team, das für den Aufbau langfristiger und nachhaltiger...
-
Vp Global Client Success
vor 4 Wochen
Berlin, Deutschland adsquare GmbH Vollzeit**Your Mission**: - Lead and scale the Client Success function, overseeing Client Success Management, Customer Support, and Technical Account Management teams. - Develop and implement strategies for successful product delivery, maximising client retention and driving product adoption and operational efficiency. - Ensure high levels of client satisfaction...
-
Working Student
vor 7 Monaten
Berlin, Deutschland Cocomore AG TeilzeitWorking Student - Client Service Relations (all genders) About us: Cocomore is not only a digital agency providing products and communication services for international clients like Nestlé, Procter & Gamble, Rabobank, Samsung, and Sanofi, but also an incubator for digital start-ups, having already sold to Deutsche Telekom, Axel Springer, and Pro7Sat1. ...
-
Working Student Customer Success
vor 7 Monaten
Berlin, Deutschland Verkstedt GmbH VollzeitHi! We are verkstedt. We are a distributed team of software developers, regularly meeting in Cologne and Berlin. We are looking for a Working student Customer Success & QA to join our team. Your role will be pivotal, supporting the Product Owner by managing support requests, enhancing documentation, and playing a key role in our quality assurance efforts....
-
Working Student Customer Success Operations
vor 7 Monaten
Berlin, Deutschland Parloa Vollzeit**YOUR MISSION**: As the **Working Student Customer Success Operations (f/m/d)** you will wield significant influence in molding our Customer Success strategy through maintaining and improving databases and tooling, managing the reporting, and working on many day-to-day challenges a fast-scaling customer success function faces. You will work closely with...
-
Global Client Success Director
vor 4 Wochen
Berlin, Berlin, Deutschland Apryl VollzeitKey ResponsibilitiesThe Senior Global Client Success Manager will be a key member of our team, responsible for building and maintaining strategic relationships with enterprise employer clients across multiple countries.Client Relationship ManagementServe as a healthcare consultant and trusted business advisor, building strong, customer-centric relationships...
-
Client Success Lead
vor 7 Monaten
Berlin, Deutschland Taboola VollzeitSo, what is Taboola? Since our launch in 2007, Taboola's team of ninja-like engineers and digital media mavens have been building the world's largest and most advanced discovery platform - or "search engine in reverse" - delivering personalized recommendations to over one billion users every month, on many of the web's most innovative and highly-visited...
-
Working Student
vor 7 Monaten
Berlin, Deutschland SAP Vollzeit**We help the world run better** **What you’ll do** The working student (f/m/d) will be involved in the following tasks: - Own end-to-end process for SAP Lead Platform - Become go-to person for lead management process - Coordinate with regional and line of service teams to process customer nominations - Create and maintain customer information in CRM -...
-
Global Client Success Director
vor 3 Wochen
Berlin, Berlin, Deutschland Apryl VollzeitAbout AprylWe're part of the Progyny Inc family, driven by a shared mission to make fertility and family-forming care accessible everywhere. We aim to break down barriers so that anyone can start a family, regardless of their location.Our ImpactWith Progyny's support, we're poised to amplify our global impact, reaching more individuals and families than ever...
-
Global Client Success Lead
Vor 4 Tagen
Berlin, Berlin, Deutschland Progyny Global VollzeitJob OverviewWe are seeking a seasoned Senior Global Client Success Manager to join our Progyny Global team.This role is instrumental in building and maintaining strategic relationships with enterprise employer clients across multiple countries. The ideal candidate is a strategic thinker with a hands-on mentality, managing complex multi-country client...
-
Working Student Customer Success
vor 15 Stunden
Berlin, Deutschland RaiseNow AG VollzeitYour mission **PLEASE NOTE**: This position can be based in Berlin, Munich, Zurich or completely remote in Germany or Switzerland. **Scope/ Part-time**: 12-20h/week (50%) As a full member of our Customer Success team you will develop a deep understanding and knowledge of our product in order to reply and handle customer requests through our ticket system...
-
Sales Working Student
vor 3 Monaten
Berlin, Deutschland Knowunity Vollzeit**About us**: We are Knowunity, Europe's fastest growing EdTech app. Our goal is to create a future where every student can access, enjoy, and benefit from quality education. Since our founding in 2020, we have been committed to revolutionizing how students learn and engage with educational content globally. Today, we are the daily AI learning companion of...