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Client Service Operations Specialist, Officer
vor 5 Monaten
Client Servcie Operations Specialist, Officer
Who we are looking for
Why this role is important to us
Join us if making your mark in the capital markets industry from day one is a challenge you are up for.
What you will be responsible for
As Client Servcie Operations Specialist, Officer you will
Carry out core and complex processing activities in accordance with established procedures
Ability to multitask, ensure accuracy and execute against pre-determined deadlines
Perform custom work for complex funds, look for ways to standardize when possible
Handle complex issues and escalate as needed acting with a sense of urgency
Accountable for quality, accuracy and timeliness of results
Train staff on basic principles of process
Identify and report all risk and compliance issues, breaches and suspicious activities
Build and manage the flow of information and data to ensure an accurate output with limited issues and exceptions
Act in accordance with Risk Excellence as part of our Way Ahead foundation
Share responsibility with lead, manager and staff for resolving any issues related to processing activities and for accurate and timely processing and delivery
Maintain specialist knowledge and skills that are essential in performing the job effectively
Interact with internal and external clients to provide comprehensive support including complex accounts
During the course of normal day to day operation, be responsible for identifying any unusual or potentially suspicious transaction activity and must report and/or escalate in accordance with corporate policy and guidelines detailed in relevant operating procedures
What we value
These skills will help you succeed in this role
Proven negotiation and influencing skills.
Demonstrated creative problem solving skills
Strong Excel Skills preferred
Education & Preferred Qualifications
Bachelor’s degree or equivalent work experience and a focus in finance or related field preferred.
+2 years of related professional experience.
About State Street
What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.
Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You’ll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.
State Street is an equal opportunity and affirmative action employer.