Senior Process Improvement Specialist

vor 7 Monaten

Essen, Deutschland Rakuten Symphony Deutschland GmbH Vollzeit

Rakuten Symphony is a Rakuten Group company, providing global B2B services for the mobile telco industry and enabling next-generation, cloud-based, international mobile services. Building on the technology Rakuten used to launch Japan’s newest mobile network, we are now taking our mobile offering global To support our ambitions to provide an innovative cloud-native telco platform for our customers, Rakuten Symphony is looking to recruit and develop top talent. We are looking for individuals to join our team in Germany across all functional areas of our business - from sales to engineering, support functions to product development. Let’s build the future of mobile telecommunications together

As a Senior Process Improvement Specialist, you will be responsible for refining organizational processes. A Senior Process Improvement Specialist will coordinate with and mentor other specialists to continue to improve on existing and future processes.

Tasks
- Performing end-to-end process improvement activities and getting it approved by the relevant stakeholders;
- Defining KPIs which will be used to determine the viability of process improvement capabilities;
- Work closely with process owners to conduct maturity and adoption audits as per established frameworks to understand the current gaps within the process;
- Collecting change requests related to process design from department heads and enacting those changes along with the process design team;
- Finalizing project reports and other documents;
- Leading process improvement sessions with stakeholders, sharing insight gathered from scrutiny of existing processes;
- Supervising process flows and documentation along with supporting the development and maintenance of logs for process changes;
- Promoting process adoption initiatives along with monitoring key KPIs to reflect progress;
- Ensuring that processes are optimized, effective and meet customer requirements while supporting and sustaining organizational development and growth;
- Fostering a culture of continuous process improvement and sharing those values with others Junior associates through mentorship;
- Acting as liaison for escalation between internal and external partners.

**Requirements**:

- 3-5 years’ experience in Business Administration, Operations or Management preferably with either a telecom operator or an ICT/Product company;
- 6+ years in continuous process improvement and implementation utilizing the six sigma values for continuous improvement preferably with either a telecom operator or an ICT/Product company;
- Exposure to various domains within a telecom operator (procurement, finance, product management, service desk, engineering etc.) and understanding of their inter-dependencies is highly preferred;
- Six Sigma Yellow Belt Course certification or other equivalent training;
- Proven experience in operation management in process design, development and audit (including maturity assessment, adoption assessments, gap identification etc.);
- Self-motivated, detail-oriented, and committed to quality;
- Strong organization skills and demonstrated ability to manage multiple, often conflicting priorities to successful completion;
- Always operates with the highest levels of honesty, integrity and fidelity, acting in the best interest of the business;
- Strong capability for up-skilling and re-skilling, with a curious mind and desire to constantly learn and grow;
- Proven leadership skills, with experience in guiding team members to achieve objectives;
- Technical writing skills;
- Experience with using such tools as Excel and Visio to produce workflows;
- Ability to operate as a team player, with a flexible and positive attitude;
- Strong analytical and problem-solving skills;
- Ability to work under pressure;
- A self-starter able to work independently but comfortable and effective working in a team environment.

QUALIFICATION REQUIREMENTS
- Bachelor’s degree (at least 4 yrs.) in Business Administration, Operations or Management or any equivalent degree/experiences;
- Any certification or diploma in the field of Robotic Process Automation (RPA) will be an added advantage.
- Six Sigma Green/Yellow Belt Course certification or other equivalent training;
- Certification in TM Forum Business Process Frameworx (eTOM) would be an added advantage;
- Ability to communicate written and verbally in English/German.

**Benefits**:

- Motivated colleagues, an international team and Start-up environment
- 30 days of annual leave
- Modern workplaces, cool office space as well as high-quality equipment
- Excellent prospects due to strong growth, fair pay, bonus opportunities
- and much more

RAKUTEN SHUGI PRINCIPLES

Our worldwide practices describe specific behaviours that make Rakuten unique and united across the world. We expect Rakuten employees to model these 5 Shugi Principles of Success.
- Always improve, always advance. Only be satisfied with complete success - Kaizen.
- Be passionately pro

  • Digital Transformation Specialist

    vor 3 Wochen

    Essen, Nordrhein-Westfalen, Deutschland BITMARCK-Unternehmensgruppe Vollzeit

    About the Role:We are seeking a skilled Digital Transformation Specialist to join our team. The ideal candidate will have experience in driving business innovation and process improvement.Key Responsibilities:Develop and implement digital transformation strategiesLead cross-functional teams to drive business innovationIdentify and implement process...

  • Senior Supply Chain

    vor 2 Monaten

    Essen, Deutschland Greenlyte Carbon Technologies Vollzeit

    Are you ready to save the planet? We will help prevent a climate crisis by freeing the world from fossil fuels. Our breakthrough direct air capture technology captures CO2 from the atmosphere and produces hydrogen in parallel. The clock is ticking. What are you waiting for? How you'll contribute In this strategic and dynamic role, your expertise will be...

  • Senior Manager Process Operation CCOP

    vor 4 Monaten

    Essen, Deutschland Iqony GmbH Vollzeit

    Senior Manager Process Operation CCOP bei Iqony GmbH | softgarden View job here Senior Manager Process Operation CCOP Vollzeit ...

  • Process Engineering Internship for Innovation

    vor 4 Wochen

    Essen, Nordrhein-Westfalen, Deutschland Evonik Vollzeit

    At Evonik, we are seeking an Intern Process Engineering Team to join our team and contribute to the development of innovative processes. As a process engineering intern, you will have the opportunity to support the Process Engineering team in the development and optimization of manufacturing processes.Company OverviewWe are a leading international specialty...

  • ITIL Process Specialist

    vor 7 Monaten

    Essen, Deutschland RWE AG Vollzeit

    RWE Supply & Trading GmbHTo start as soon as possible, full time, permanentYour future plansJoin our team and experience the benefits of a robust IT department combined with a crucial element: openness and genuine teamwork. We embrace the future and leverage the strengths of each team member, valuing their work and opinions. Active idea management and direct...

  • Global Process Owner P2P

    vor 6 Monaten

    Essen, Deutschland dbschenker Vollzeit

    Your tasks The Global Process Owner P2P (f/m/d) is accountable and the owner for the P2P process and systems, master data and policies in Global Accounting and Global Procurement. He/she leads the respective Process Experts and GBS support team and maximizes the value contribution to Schenker in the area of indirect and direct spend. The role reports...

  • Intern Process

    vor 7 Monaten

    Essen, Deutschland Evonik Vollzeit

    What we offer - Explore a world of opportunities with us. Look ahead with us and help shape innovative solutions to make our world more sustainable and life healthier, more vibrant and more comfortable. At Evonik, you have the chance to explore, thrive, and grow alongside 33,000 colleagues. Among attractive career paths and high-quality development programs,...

  • Senior Global HR Specialist

    vor 6 Monaten

    Essen, Deutschland Brenntag Vollzeit

    **SENIOR GLOBAL HR SPECIALIST (M/F/D) REPORTING AND ANALYTICS**: Our team in **Essen** currently has an opening for a **Senior Global HR Specialist (M/F/d) Reporting and Analytics** **YOUR ROLE & RESPONSIBILITIES**: As Senior HR Reporting and Analytics Specialist you will collaborate with HR leaders and other stakeholders to identify key metrics, develop...

  • Head of Strategy

    vor 6 Monaten

    Essen, Deutschland RWE AG Vollzeit

    **Head of Strategy & Projects - Controlling Processes & Operations M/F/t**: - **Location(s)**: - Essen, NW, DE, 45141 **RWE AG** To start as soon as possible, **full time **, **permanent** **Your future plans** To support and continuously improve the processes and systems used by the Controlling community across the RWE Group, we are setting up a new...

  • Compliance Tech

    vor 8 Monaten

    Essen, Deutschland RWE AG Vollzeit

    ​RWE AGTo start as soon as possible, full time / part time, permanentYour future plansAre you an experienced project manager with knowledge of Compliance processes and looking for the next big challenge in your career? Then we have the right job for you:As a Compliance Tech & Processes Expert, you will support the Compliance team on the path to...

  • Intern Process

    vor 7 Monaten

    Essen, Deutschland Evonik Vollzeit

    What we offer Explore a world of opportunities with us. Look ahead with us and help shape innovative solutions to make our world more sustainable and life healthier, more vibrant and more comfortable. At Evonik, you have the chance to explore, thrive, and grow alongside 33,000 colleagues. Among attractive career paths and high-quality development...

  • Business Process Expert

    vor 7 Monaten

    Essen, Deutschland Brenntag Vollzeit

    **BUSINESS PROCESS EXPERT (M/F/D) - RECORD TO REPORT (R2R)**: Our team in **Essen** currently has an opening for a **Business Process Expert (M/F/d) - Record to Report (R2R)** **YOUR ROLE & RESPONSIBILITIES**: - As part of the Finance Governance Organization support the design, harmonization and standardization of R2R processes that meet the business goals...

  • Compliance Tech

    vor 6 Monaten

    Essen, Deutschland RWE AG Vollzeit

    **Compliance Tech & Processes Expert M/F/t**: - **Location(s)**: - Essen, NW, DE, 45141 **RWE AG** **To start as soon as possible, full time / part time, permanent** **Your future plans** Are you an experienced project manager with knowledge of Compliance processes and looking for the next big challenge in your career? Then we have the right job for...

  • Accounting Process Specialist

    vor 7 Monaten

    Essen, Deutschland Valora Food Service Deutschland GmbH Vollzeit

    Toppings, die Dir schmecken werden: - Ein leidenschaftliches Team! Wir brennen für unsere Brands, erreichen gemeinsam unsere Ziele und feiern unsere Erfolge bei Teamevents und Firmenfeiern - Unsere Werte sind nicht nur Deko. Wir leben eine respektvolle und offene Unternehmenskultur, bei der sich vom Azubi bis zum CEO jeder duzt - Attraktive...

  • (Senior) Finance Transformation Manager E2E Processes

    vor 5 Monaten

    Essen, Deutschland E.ON SE Vollzeit

    E.ON SE | Permanent | Part or Full time  E.ON is one of Europe's largest operators of energy networks and infrastructure and a provider of innovative energy solutions. Our employees are constantly working to digitise the energy world, achieve net zero and connect everyone to good energy. To achieve this, we are focusing our actions on sustainability,...

  • Document Management Specialist Emea

    vor 6 Monaten

    Essen, Deutschland Brenntag Vollzeit

    **DOCUMENT MANAGEMENT SPECIALIST EMEA (M/F/D)**: Our team in **Essen** currently has an opening for a **Document Management Specialist EMEA (M/F/d)** **YOUR ROLE & RESPONSIBILITIES**: - Process controlled documents such as specifications, certificates, product related statements for life science products - Classify documents received from manufacturers and...

  • E.ON Energy Transition Specialist: Drive Sustainable Growth

    Vor 7 Tagen

    Essen, Nordrhein-Westfalen, Deutschland E Vollzeit

    E.ON Inhouse Consulting is seeking a highly skilled E.ON Energy Transition Specialist to drive sustainable growth in the energy sector. As an Energy Transition Specialist, you will be responsible for analyzing complex energy-related problems and developing strategic solutions for E.ON, collaborating with international teams to drive innovation and...

  • Senior Integration Specialist

    vor 5 Monaten

    Essen, Deutschland C&A Vollzeit

    Hier bei C&A begrüßen wir die digitale Transformation, die im gesamten Einzelhandelssektor stattfindet, und stellen gleichzeitig sicher, dass wir unsere Traditionen nicht aus den Augen verlieren. „Lasst uns gemeinsam die Zukunft gestalten - das Beste kommt noch“ Du arbeitest als Senior Integration Specialist im „Integration Enablement Team“ - dem...

  • Marketing Specialist

    vor 6 Monaten

    Essen, Deutschland EP Equipment Group Vollzeit

    **Job Opportunity: Marketing Specialist - EP Equipment, Cologne, Germany (on-site)** EP Equipment, a global leader in the distribution of MATERIAL HANDLING EQUIPMENT, is seeking a dynamic and innovative Marketing Specialist to join our team in Cologne. We are a fast-paced, innovative organisation, looking for creative individuals with a strong affinity for...

  • HR Digital Process Owner

    vor 4 Monaten

    Essen, Deutschland RWE Generation SE Vollzeit

    Das bei der RWE Generation SE ansässige HR Systems, Processes & Analytics Team ist für die Digitalisierung von HR Prozessen entlang des Employee Life Cycles verantwortlich. Die Bedarfe unserer internationalen Kunden stehen dabei im Mittelpunkt unseres auf mehrere deutsche, niederländische und britische Standorte verteilten Teams, mit Schwerpunkt in Essen....