Machine Health Specialist

vor 2 Monaten

Mannheim, Deutschland John Deere Vollzeit

**Ref. 102141 - Machine Health Specialist - MHS (M/F/d)**

**NOTHING RUNS LIKE A DEERE**

With currently 3000 employees, the John Deere factory in Mannheim has been Germany’s largest manufacturer and exporter of agricultural tractors for more than 50 years. The production program for the worldwide market includes 27 different basic models (66 to 184kW (90 to 250hp)) in different versions and with numerous options. The Mannheim factory accounts for two-thirds of Germany’s total tractor production.

Our department _Product Support Large Tractor _is looking for a

**Machine Health Specialist - MHS (M/F/d)**

Are you ready to support the largest high-tech tractors in the world? Join our amazing team to keep machines running and feed the world Inspire cross functional teams to generate customer success and satisfaction.

**What **You’ll Get**:

- an attractive compensation package including variable pay program
- competitive pension, holidays, life cover/income protection benefits
- flexible working solutions to balance family and career
- development and learning opportunities to support current needs and future aspirations

The salary for this position (full-time) is based on the ERA group 15 of the collective agreement of the metal and electrical industry Baden-Württemberg and consists, in addition to the gross monthly salary of 5642 €, of various special payments (holiday pay, T-Zug, Christmas pay, etc.). You can expect an annual salary of approx. 77.803,18 EUR in this position.

**Your Responsibilities**:

- Provide first class technical assistance via our internal communication tool (CCMS)
- Use data insights to assist with emerging issue detection
- Identify high-value needs for the development of new product improvement ideas
- Research machine health data to drive performance, uptime and cost of operation
- Validate proactive support messages (Expert Alerts) to ensure quality for our dealer network
- Lead and participate in collaborative training events to leverage knowledge

**What Skills You Need**:

- Successfully completed master’s or diploma degree in mechanical engineering or equivalent
- Farming or Agricultural Engineering background beneficial
- Analytic thinking to recognize patterns for machine diagnostics
- Experience in areas of data analysis and evaluation
- Ability to deal with difficult situations towards dealers and customers while safeguarding company interests
- Experience with John Deere 7R, 8R and 9R tractors preferred
- French and English language skills required
- Additional language capabilities recommended

This tariff position is based in **Mannheim **and vacant immediately..

**End of Posting**: Sep 26th 2023

Not everyone can claim that their work contributes to the fundamental needs of the world's growing population. At John Deere, you can

As a leading global machinery manufacturer, we produce technologically advanced agricultural, forestry, construction, lawn and grounds care equipment. In recent years, we have developed the company into a more technology focused business. Share with us, our vision of a farm of the future, based on artificial intelligence, automation and connectivity to sustainably feed and shelter our growing world. #leapforward

**John Deere Mannheim**

Human Resources

Franziska Lhotsky

**Additional Information**:

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